(USA) Overnight Stocking Coach, Non-Complex

Walmart; Longview (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer experience. This role involves developing teams, managing financial performance, and fostering a culture of respect and inclusion. You will be responsible for implementing business solutions, resolving customer issues, and leading change initiatives. With competitive pay and comprehensive benefits, this position offers a unique opportunity to make a significant impact in a fast-paced retail environment. Join us in our mission to provide exceptional service and support community outreach programs.

Benefits

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Plans

Paid Time Off

Educational Benefits

Qualifications

• 2 years of college or equivalent retail and supervisory experience required.
• Experience in managing teams and financial performance is essential.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service.
• Drive financial performance and manage budgets effectively.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Problem Solving

Education

2 years college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to address deficiencies, and leads process improvements to enhance customer experience.

Drives financial performance by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develops and implements plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes achievements, and promotes diversity and inclusion to meet staffing needs and support company growth.

Coordinates and oversees activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting accountability and continuous learning.

Ensures compliance with company policies, supports ethical standards, and fosters a culture of belonging and respect. Builds strong relationships, communicates effectively, and motivates teams.

Attracts, retains, and develops talent, recognizing contributions and fostering a positive work environment. Acts with integrity, upholding high standards of ethics and compliance, and supports Walmart’s mission and values.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages continuous improvement, adopts new technologies, and supports change management.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase plans, paid time off, and other benefits. For more information about PTO, visit https://one.walmart.com/notices.

Live Better U provides educational benefits, including tuition coverage for various programs. Eligibility and details are available on One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00, plus potential bonuses and location-based pay adjustments.

Minimum Qualifications...

2 years’ college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training are required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

2440 Gilmer Rd, Longview, TX 75604-2134, United States of America