(USA) Overnight Stocking Coach, Non-Complex

Walmart; Illinois; On-site; USD 65,000 - 80,000; Full time

Job summary

A leading retail company seeks a Store Supervisor to lead teams and drive store operations in Marion, Illinois. The role encompasses developing associates, ensuring financial performance, and delivering exceptional customer service. Candidates should have a background in retail and supervisory experience, along with strong leadership skills.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Stock purchase options

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years of college OR 1 year of retail and supervisory experience.
• Experience managing 5 or more direct reports preferred.
• Completion of required training and assessments.

Responsibilities

• Leads and develops retail teams, ensuring effective store operations.
• Drives financial performance and manages budgeting and expenses.
• Supports staffing needs by recruiting and mentoring team members.

Skills

Customer Service

Team Leadership

Financial Analysis

Process Improvement

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and measuring progress. Ensures compliance with company policies and standards of ethics and integrity, supporting the company's mission and values. Builds high-performing teams by embracing diversity, creating a culture of belonging, and fostering an environment where associates feel supported, valued, and connected.

Acts with integrity by maintaining high standards of ethics, modeling Walmart values, and supporting a culture of accountability. Serves customers by delivering results with a customer-first approach, making decisions based on data insights, and balancing priorities. Demonstrates a desire to learn, takes calculated risks, and encourages innovation and resilience. Supports continuous improvement and adapts to change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks such as education benefits through Live Better U. The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional compensation for performance and location-based factors.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2802 Outer Road Drive, Marion, IL 62959-5207, United States of America