(USA) Overnight Stocking Coach, Non-Complex

Walmart; Georgia (VT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail operations is seeking a candidate to lead and develop teams while ensuring high-quality customer service. The role involves managing store performance, developing associates, and implementing company initiatives to achieve sales goals. With a focus on building relationships and fostering a culture of respect, this position offers comprehensive benefits and opportunities for growth.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) options

Paid time off

Educational programs like Live Better U

Qualifications

• 2 years of college or 1 year of retail experience plus supervisory experience.
• Experience supervising 5+ direct reports.
• Completion of required trainings and assessments.

Responsibilities

• Leads and develops teams by training and providing feedback.
• Manages customer service initiatives and resolves issues.
• Drives financial performance through budget management.

Skills

Customer service

Leadership

Communication

Team management

Education

Bachelor of Science in Business Management

2 years of college

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a sense of belonging in the workplace. Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives, and measuring progress. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Fosters a culture of respect and belonging, building high-performing teams that embrace diversity and create opportunities for all associates to thrive. Builds strong relationships, communicates effectively with impact, and motivates teams. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s mission of making a positive impact through responsible actions. Delivers results with a customer-first approach, making decisions based on data insights and balancing priorities. Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement and technological adoption. Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits, including educational programs like Live Better U.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

135 Willow Ln, Mcdonough, GA 30253-6574, United States of America