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A leading company, Walmart, seeks an associate manager to lead teams and drive financial performance in their Green Bay location. The role involves hiring, training, and developing talent, ensuring high customer service standards, and managing operational goals. Competitive salary, bonuses, comprehensive benefits, and educational support are offered.
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.
Respects individuals by building high-performing teams, embracing diversity, and creating a workplace where associates feel supported and connected. Builds strong relationships through effective communication and positive motivation. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity by upholding high standards of ethics and compliance, supporting Walmart’s culture, and making a positive impact through initiatives like waste reduction and community involvement.
Delivers results with a focus on customer satisfaction, making decisions based on data insights, and balancing short and long-term priorities. Supports continuous improvement by adopting new technologies and encouraging learning from mistakes. At Walmart, we offer competitive pay, performance bonuses, comprehensive health benefits, retirement plans, paid time off, and other perks. For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, including tuition coverage for various programs. The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses based on performance and location.
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
2292 Main St, Green Bay, WI 54311-5307, United States of America