(USA) Overnight Stocking Coach

Walmart Inc.; Pearl (MS); On-site; USD 80,000 - 110,000; Full time

Job summary

Walmart Inc. in Pearl, Mississippi, is seeking a store leadership professional responsible for directing operations, optimizing customer service and ensuring merchandise presentation aligns with brand standards.

The role emphasizes team development, budgeting, and strategic initiatives to meet sales goals while maintaining a high-quality customer experience in a busy retail environment.

Responsibilities

• Leads and develops teams by teaching training and actively listening to associates.
• Communicates with all levels of associates regarding store operations and company direction.
• Introducing and leading company change efforts with clear expectations for implementing business solutions.
• Communicating business objectives to teams effectively.
• Models exceptional customer service standards following the One Best Way service model.
• Drives financial performance by reviewing PL statements, budgeting, forecasting and controlling expenses.
• Monitors merchandising, inventory flow, seasonal transitions, and store presentation.
• Develops action plans to mitigate shrink and achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates.
• Recruits and develops qualified associates to meet staffing needs.

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring promoting a belonging mindset in the workplaceand recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learningProvides supervision and development opportunities for associates by hiring and training