(USA) Overnight Stocking Coach

Wal-Mart Stores Texas, LL; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Wal-Mart Stores Texas, LL is seeking a store leader who guides and develops teams by coaching, training, and listening to associates. You will tour stores, provide feedback, and collaborate with all levels on operations, merchandising, and company direction while leading change initiatives with clear expectations.

The role emphasizes outstanding customer service, supports community programs, resolves issues, and drives financial results.

Job description

Position Summary

What you’ll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are