(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Reidsville (NC); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer service. This role involves mentoring teams, managing financial performance, and implementing business solutions. With a focus on integrity and excellence, you will play a crucial role in fostering a supportive workplace and ensuring compliance with company standards. The position offers competitive pay and comprehensive benefits, including education assistance through the Live Better U program. If you are passionate about leading teams and making a positive impact, this opportunity is perfect for you.

Benefits

Performance Bonuses

Health Benefits

Paid Time Off

Tuition Assistance

Comprehensive Benefits Package

Qualifications

• 2 years of college or relevant retail and supervisory experience required.
• Experience in performance management and mentoring preferred.

Responsibilities

• Leads and develops teams while ensuring high-quality customer experiences.
• Drives financial performance by managing budgets and forecasting sales.

Skills

Team Leadership

Customer Service

Financial Management

Communication

Diversity and Inclusion

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently and effectively. Ensures diversity and inclusion awareness and recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing guidance on applying these in executing business processes and practices.

Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel supported and connected, and creates opportunities for all to thrive.

Act with Integrity: Maintains high standards of integrity, ethics, and compliance, models Walmart values, and supports our culture of accountability, positive impact, and sustainability.

Serve Our Customers and Members: Delivers results with a customer-first approach, makes data-driven decisions, and balances short- and long-term priorities.

Strive for Excellence: Shows curiosity, takes calculated risks, demonstrates resilience, and encourages learning and innovation.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. For more information about PTO and benefits, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, covering tuition, books, and fees, with eligibility based on employment status and other factors. Details are available on One.Walmart.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses and compensation based on location and external factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1624 Nc #14 Highway, Reidsville, NC 27320-9666, United States of America