(USA) Merchandising Lead

Walmart; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is looking for a supervisor in San Antonio to provide exceptional service, supervise staff, and manage store operations. The role requires retail and customer service experience, with a focus on team leadership and integrity. Offers competitive pay, benefits, and opportunities for development.

Benefits

Competitive pay

Health benefits

Financial benefits

Paid time off

Educational programs

Qualifications

• Minimum 6 months retail experience.
• Minimum 6 months customer service experience.

Responsibilities

• Assist management in supervising associates and maintaining customer service standards.
• Manage inventory, stock supplies, and organize the sales floor.
• Oversee order fulfillment and develop business processes.

Skills

Customer Service

Team Leadership

Job description

Position Summary...

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Assists management with supervising associates by assigning duties, communicating goals, training, providing guidance, and ensuring customer service standards are met. Supports recruiting, hiring, scheduling, coaching, and evaluating staff.

Manages inventory by stocking supplies, organizing the sales floor, maintaining safety standards, handling claims, and ensuring merchandise presentation aligns with company policies.

Oversees order fulfillment and develops processes to meet business needs through collaboration and analysis. Ensures compliance with policies and promotes ethical standards.

Leads and participates in team activities, fostering a culture of respect, integrity, and excellence. Acts with integrity, prioritizes customer satisfaction, and supports continuous improvement.

Benefits include competitive pay, health and financial benefits, paid time off, and educational programs. The hourly wage range is $20.00 to $28.00, with possible premiums.

Minimum Qualifications...

Must be 18 years or older. Minimum of 6 months retail experience and 6 months customer service experience.

Preferred Qualifications...

Experience leading a team, including hiring, mentoring, and managing workload.

Primary Location...

12349 N IH 35, San Antonio, TX 78233-3201, United States of America