(USA) Manager, Technology Operations - Offer Listing Quality

Walmart Inc.; Hoboken (NJ); On-site; USD 96,000 - 186,000; Full time

Benefits offered by this job

Discount Card

Live Better U

Medical, dental, vision

Annual/quarterly performance bonus

Stock

Job summary

Walmart is seeking a Manager of Technology Operations to own the Offer Listing Quality (OLQ) strategy end-to-end. You will define metrics, govern reporting, and guide cross-functional teams including Product, Engineering, Analytics, and Operations to drive improvements in listing quality and seller performance.

The role involves partnering with data science, analytics, and seller education teams to implement scalable solutions that enhance customer experience and business outcomes.

Qualifications

• Bachelor's degree in computer science, information systems, engineering management, or related field; or 5 years in project/program management.
• Experience in budgeting, cost monitoring, and governance.
• Strong communication and stakeholder collaboration skills.
• Understanding of business operations and technology landscape.

Responsibilities

• Define and manage multiple technology projects aligned with objectives.
• Own the OLQ strategy and roadmap to improve seller performance and customer experience.
• Govern Listing Quality reporting and drive adoption across internal teams.
• Educate sellers on Listing Quality actions to improve performance.

Skills

Program management

Stakeholder influence

Budgeting

Strategy & operations

Cross-functional leadership

Data analysis & reporting

Education

Bachelor’s degree or 5 years PM experience

Job description

(USA) Manager, Technology Operations - Offer Listing Quality

Multiple locations

R-2665864

Bentonville, AR: $80,000 - $155,000/yr

Regular/ Permanent

Position Summary...

Role summary:
The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. We are looking for a Manager to own Offer Listing Quality (OLQ) end to end, helping define how we measure listing quality, how the organization uses that measurement to drive the business, and how we enable sellers to understand and improve the quality of their offers. About the team:
Our team leads the Insights & Recommendations portfolio for Global Walmart Marketplace, enabling sellers to understand their business and identify growth opportunities. We develop seller-focused products and programs across reporting, listing quality, personalized recommendations, and advertising with Walmart Connect. Collaborating closely with Product, Engineering, Analytics, Operations, and commercial teams, we establish strategy and deliver scalable solutions that enhance seller performance. This role will serve as the end-to-end business owner for Listing Quality, connecting data science and model development, analytics and reporting, internal stakeholders, product and seller experience teams, and seller education. What you'll do:

• Define and technology projects within programs, aligning deliverables and schedules with strategic objectives.
• Own the strategy and roadmap for Offer Listing Quality, ensuring the framework continues to accurately represent the factors that drive customer experience and seller performance
• Own the definition and governance of Listing Quality reporting across the organization. Drive adoption of OLQ across internal teams by establishing clear definitions, reporting standards, documentation, and guidance on how the metric should be used
• Develop and execute the strategy for educating sellers on Listing Quality and the actions they can take to improve performance

What you'll bring:

• Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
• Strong financial management skills with experience in budgeting, cost monitoring, and governance.
• Excellent stakeholder communication and influencing abilities to build consensus and drive alignment across teams.
• Solid understanding of organizational strategy, business operations, and technology landscape to support strategic objectives.
• Ability to lead cross-functional teams, manage risks, and implement corrective actions effectively.
• Demonstrated capability in data analysis and reporting to inform decision-making and program health.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00

Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area,
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.