(USA) Manager, Learning And Development
Walmart Inc.
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Benefits offered by this job
Job summary
Walmart is seeking a Manager, Learning & Development, Learning Experience Designer to architect strategic, data-driven learning experiences that boost performance across Walmart Connect.
You will design learner journeys across ILT, vILT, eLearning, microlearning, and social formats, producing engaging content and measurable impact with stakeholders across Sales, Product, HR, and Partner Management.
Qualifications
- Bachelor's degree in Business, Human Resources, Communications, Education, or related field.
- 2+ years in learning or training content development, or.
- Experience across modalities: ILT, vILT, eLearning, microlearning, social learning.
Responsibilities
- Conduct needs analyses with stakeholders to identify skill gaps and opportunities.
- Map gaps to measurable learning deliverables aligning with objectives.
- Design end-to-end learner journeys across formats (ILT, eLearning, microlearning).
- Define learning objectives, success metrics, and KPIs.
- Create modular, scalable curricula aligned with competency models.
- Collaborate with stakeholders to ensure content reflects priorities and branding.
Skills
Education
Tools
Job description
The Manager, Learning & Development, Learning Experience Designer (LXD) serves as a strategic designer and creator of engaging, data‑driven learning experiences that elevate performance across Walmart Connect. This role combines strategic learning architecture with hands‑on content development to create meaningful, measurable learning that builds capabilities and drives business results. Reporting to the Director, Learning & Development, the LXD will design holistic learner journeys across formats, Instructor‑Led Training (ILT), Virtual ILT (vILT), eLearning, microlearning, and social learning, while also producing visually compelling, emotionally resonant learning assets. This individual will partner with stakeholders to analyze skill gaps, architect solutions, and deliver learning experiences that connect learning outcomes to business impact.
- Conduct thorough needs analyses with business and functional stakeholders to identify skill gaps, performance barriers, and business opportunities.
- Map identified gaps to learning deliverables using performance consulting techniques and create measurable solutions that align with Walmart Connect’s strategic objectives.
- Design end‑to‑end learner journeys that combine formal, informal, and social learning experiences to foster engagement, retention, and on‑the‑job application.
- Partner with stakeholders to define learning objectives, success metrics, and KPIs tied to organizational performance outcomes.
- Develop learning content and deliverables across modalities, including ILT, vILT, eLearning, blended learning, microlearning, and performance support resources.
- Design visually rich, emotionally engaging learning experiences that resonate with diverse audiences through storytelling, graphic design, and multimedia techniques.
- Utilize authoring and creative tools (e.g., Articulate Storyline/Rise, Adobe Captivate, Camtasia, Vyond, Adobe Creative Suite, PowerPoint) to produce world‑class learning assets.
- Incorporate interactive elements (branching scenarios, simulations, gamified elements, peer learning activities) to reinforce engagement and skill mastery.
- Apply UX and visual design principles to learning content to ensure usability, accessibility, and aesthetic appeal.
- Build modular, scalable curriculum frameworks (101/201/301) aligned with competency models and business KPIs.
- Partner with the Learning Platforms team to ensure content tagging, metadata compliance, and LMS/LXP integration for optimal learner discoverability.
- Define and implement measurement strategies (Kirkpatrick Levels 1–4, ROI frameworks) to track learning adoption, knowledge transfer, and business impact.
- Leverage analytics and feedback to iterate on course design and enhance performance outcomes.
- Act as a learning consultant to business partners, Sales, Product, HR, and Partner Management teams to align learning experiences with organizational goals.
- Collaborate cross‑functionally to ensure that content reflects current business priorities, product updates, and enterprise messaging.
- Manage relationships with vendors, contractors, and SMEs to maintain consistency, quality, and scalability of deliverables.
- Research and apply emerging learning trends and technologies (AI‑driven learning, adaptive pathways, gamification, AR/VR, etc.) to innovate TED’s learning offerings.
- Continuously improve content design and user experience through testing, learner feedback, and engagement analytics.
- Stay current on design, media, and learning science trends to elevate the emotional and cognitive impact of Walmart Connect learning experiences.
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.
- 5–7+ years in Learning Experience Design, Instructional Design, or L&D program development.
- Proven expertise designing and developing content across multiple modalities (ILT, vILT, eLearning, microlearning, and social learning).
- Proficiency in learning development tools: Articulate Storyline/Rise, Adobe Captivate, Vyond, Camtasia, Adobe Creative Suite (Photoshop, Illustrator, Premiere), and MS PowerPoint.
- Strong background in graphic design and multimedia storytelling, with the ability to evoke emotion and engagement through visual design.
- Demonstrated ability to conduct training needs analyses and translate business challenges into actionable learning deliverables.
- Solid understanding of adult learning theory, UX, cognitive science, and behavioral psychology as applied to learning.
- Experience developing competency‑based curricula and tying learning outcomes to measurable business results.
- Excellent communication, collaboration, and project management skills.
- Bachelor’s degree in Instructional Design, Educational Technology, Communications, or related field; Master’s preferred.
- Certifications in L&D, instructional design, or learning analytics (ATD, CPTD, Kirkpatrick) are a plus.
- Demonstrated improvement in learner performance, capability growth, or business KPIs (e.g., productivity, sales conversion, product adoption).
- High learner satisfaction and engagement scores across learning modalities.
- Scalable, well‑structured learning experiences delivered on time and within quality standards.
- Visual and interactive learning experiences that generate emotional connection and sustained engagement.
- Positive stakeholder feedback on the relevance, creativity, and measurable impact of designed learning solutions.
At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
The annual salary range for this position is $96,000.00 - $186,000.00. Additional compensation includes annual or quarterly performance bonuses.
- Stock
- Statistical Programming Language
- Masters: Analytics
- Masters: BusinessProject Management - Project Management Professional - Certification
- Six Sigma - Certification
221 River St, Hoboken, NJ 07030, United States of America
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
100% covered
Earn a degree or in‑demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
Medical, dental, vision, and wellness programs for you and your family
Access mental health resources and assistance programs for life’s challenges
Training, leadership programs, and clear paths to advance.
Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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