(USA) Manager, Learning And Development

Sam's Club

Bentonville (AR)

On-site

USD 80,000 - 155,000

Full time

20 hours ago
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Benefits offered by this job

Health, vision & dental
401(k) + company stock
PTO & family leave
Education assistance (Live Better U)
Disability & life insurance
Employee discounts

Job summary

The Walmart Academy - Sam’s Club in Bentonville, AR is seeking a Manager, Learning and Development to lead the design, delivery, and evaluation of training programs aligned with business goals. You will collaborate with stakeholders, develop content, and ensure effectiveness through performance analysis.

You will supervise and mentor associates, promote continuous improvement, and ensure compliance with policies.

Qualifications

  • Bachelor’s degree in Business, HR, Communications, Education, or related field with 2 years’ experience in adult learning or 4 years’ related experience.
  • Master’s degree in Learning and Development, HR, or related field is preferred.

Responsibilities

  • Develop and implement learning and development strategies aligned with business goals to enhance associate performance.
  • Build and maintain relationships with stakeholders to support training initiatives.
  • Oversee design, development, and delivery of blended learning programs and train-the-trainer sessions.
  • Monitor program effectiveness by analyzing trainee performance data and identifying gaps.
  • Ensure compliance with training standards, policies, and governance processes.
  • Lead, mentor, and provide feedback to associates for professional growth.
  • Drive process improvements to meet evolving business needs.

Skills

L&D strategy
Instructional design
Content development
Stakeholder management
Mentoring
Performance analytics
Program management
Communication
Ethics & compliance

Education

Bachelor’s degree in Business, HR, Communications, or Education
Master’s degree in Learning & Development (preferred)

Tools

Instructional design software

Job description

Position Summary...

Position Summary... What you’ll do...Role summary:

The Manager, Learning and Development, leads the design, implementation, and evaluation of comprehensive training programs that align with business objectives and enhance workforce capabilities. This role involves collaborating with key stakeholders to identify learning needs, developing effective content, and ensuring program effectiveness through performance analysis. The position also includes supervising and mentoring associates, promoting continuous improvement, and maintaining compliance with company policies. By fostering a culture of accountability and growth, the manager supports organizational success and drives operational excellence through strategic learning initiatives.

About the team:

The Walmart Academy - Sam’s Club learning team designs and delivers impactful, learner-centered experiences that enhance leadership capabilities and drive business results. The team develops scalable, modern training solutions aligned with operational priorities and leadership goals. By integrating emerging technologies and focusing on practical application, they make learning accessible and relevant within daily work. Collaborating closely with business leaders and cross-functional partners, the team creates seamless development journeys that accelerate readiness and prepare leaders to meet evolving business needs, fostering continuous growth and improved club performance.

What you’ll do:
  • Develop and implement learning and development strategies aligned with business goals to enhance associate performance and productivity.
  • Build and maintain strong relationships with key stakeholders to support training initiatives and ensure operational continuity.
  • Oversee the design, development, and delivery of blended learning programs, including train-the-trainer sessions and performance support tools.
  • Monitor program effectiveness by analyzing trainee performance data, identifying gaps, and recommending improvements.
  • Manage compliance with training standards, policies, and governance processes to uphold quality and consistency.
  • Lead, mentor, and provide feedback to associates, fostering continuous learning and professional growth.
  • Drive process improvements and promote adaptability to meet evolving business needs.
What you’ll bring:
  • Proven expertise in learning and development strategy, instructional design, and content development.
  • Strong stakeholder and business relationship management skills to align training initiatives with organizational goals.
  • Experience in supervising, mentoring, and developing associates to enhance team performance and engagement.
  • Ability to measure program effectiveness, analyze performance data, and implement continuous improvement actions.
  • Proficiency in managing complex training programs and blended learning solutions aligned with business needs.
  • Excellent communication and collaboration skills to influence and build partnerships across functions.
  • Commitment to ethics, integrity, and adherence to company policies and standards.
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Benefits

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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