(USA) GM Coach (Non-Complex) - WM, Management

Walmart; Minnesota; On-site; USD 50,000 - 75,000; Full time

Job summary

Walmart seeks a Store Leader in Minnesota to manage and support teams, enhance customer service, and drive financial performance through effective operational leadership. The ideal candidate will possess strong supervisory skills and experience in retail, with a focus on developing high-performing teams and ensuring compliance with company policies. This position offers competitive pay and comprehensive benefits, including performance bonuses, health benefits, and educational assistance programs.

Benefits

401(k)

Health benefits

Performance bonuses

Stock purchase plans

Paid time off

Disability coverage

Company discounts

Education assistance

Qualifications

• 2 years of college OR 1 year of retail experience plus 1 year of supervisory experience.
• Experience supervising 5 or more direct reports is preferred.

Responsibilities

• Leads and develops teams by teaching and providing feedback.
• Drives financial performance by managing budgets and controlling expenses.
• Recruits, develops, and supervises hourly associates.

Skills

Leadership

Customer Service

Financial Acumen

Team Development

Education

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to address deficiencies and provides leadership for process improvements to ensure a high-quality customer experience.

Financial and Operational Leadership

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Team Supervision and Development

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a workplace culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Stakeholder Engagement and Compliance

Develops and maintains relationships with key stakeholders, supports plans and initiatives to meet customer and business needs, and measures progress toward goals. Ensures compliance with company policies, procedures, and standards of ethics and integrity, supporting the Open Door Policy and related business practices.

Respect and Inclusion

Builds high-performing teams, embraces diversity, and creates an inclusive workplace where all associates feel supported and connected. Promotes a culture of belonging and opportunities for all to thrive.

Leadership and Values

Acts with integrity, maintaining high standards of ethics and compliance. Supports Walmart’s mission and values, including making a positive impact through initiatives like environmental sustainability and community involvement.

Customer Service and Business Acumen

Delivers results with a customer-first approach, making data-driven decisions, and balancing short and long-term priorities. Encourages continuous improvement, adopts new technologies, and supports others through change.

Benefits

We offer competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, and various paid time off benefits. Additional benefits include disability coverage, company discounts, military leave pay, and education assistance through Live Better U.

Minimum Qualifications...

2 years of college OR 1 year of retail experience plus 1 year of supervisory experience; OR 2 years of general work experience plus 1 year of supervisory experience. For firearm sales, successful completion of a firearms-specific CBC and training is required. Attendance and completion of all required trainings and assessments are mandatory.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

8580 Rock Ridge Dr, Mountain Iron, MN 55768-2800, United States of America