(USA) Freight Flow Associate

Sam's Club; Paducah (KY); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage.

401(k) and company-paid life insurance.

PTO, parental leave, and family care leave.

Live Better U education benefit program.

Job summary

Sam's Club in Paducah, KY is hiring for a position that involves operating forklifts, organizing merchandise, and providing excellent customer service. This role requires compliance with safety standards and policies while ensuring a smooth inventory flow and member satisfaction.

The ideal candidate has forklift certification and customer service experience. The position offers competitive pay and benefits such as health insurance, PTO, and educational support through Live Better U.

Qualifications

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Responsibilities

• Operate forklift following company standards.
• Receive stocks and organize merchandise.
• Provide member service and support.
• Maintain safety of facility according to company policies.

Skills

Forklift Certification

Customer Service Experience

Retail Experience

Tools

Pallet Jacks

Job description

What You'll Do

• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying them in executing business processes and practices.
• Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners to identify priorities, deadlines, expectations, carrying out tasks, communicating progress, and determining and recommending ways to address improvement opportunities and adapting to change, difficulties, and feedback.
• Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility, managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, updating inventory exceptions, correcting shelf capacities, and completing required paperwork, logs, and other documentation.
• Provides member service by acknowledging the member, identifying member needs, providing guidance and support regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services.
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following steel standard guidelines, and reporting unsafe situations to management.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following sanitation and food safety procedures, and monitoring shrink, security risks, and safety in the area.
• Ensures club pickup orders are filled by assisting with picking club pickup orders throughout the day, staging and ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within an acceptable timeframe and staging properly, and performing occasional audits for accuracy.
• Inventory: Handles moves and displays goods in safe and correct ways; tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner; reports poor inventory practices and low in-stock levels; uses inventory tools and equipment safely.
• Forklift: Operates and maintains forklifts safely and correctly; reports poor or unsafe conditions or practices; tells management when forklifts are not in proper working order.
• Technology: Proactively identifies customers who need help, actively engages them, assists with technology services and items, models and helps others with technology services, identifies shrink opportunities, fixes problems, properly maintains equipment, ensures products are organized and stocked correctly, and promptly fixes any problems.
• Respect the Individual: Embraces differences and creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.
• Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing contributions and accomplishments.
• Act with Integrity: Maintains and promotes highest standards of integrity, ethics, and compliance, models Walmart values, holds self and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serve our Customers and Members: Delivers results while putting the customer first.
• Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; supports others through change.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience.
• Retail Experience.
• Supervising a team.

Primary Location

3550 JAMES SANDERS BLVD, PADUCAH, KY 42001‑9159, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.