(USA) Food and Consumables Coach (Non-Complex) - WM

Walmart; Hamilton (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance store operations and drive team performance. This role involves developing associates, managing financial performance, and ensuring exceptional customer service standards. You'll lead initiatives that foster a culture of inclusivity and accountability while implementing innovative solutions to meet business objectives. With competitive pay and a range of benefits, this position offers an exciting opportunity to make a significant impact in the retail sector. Join a forward-thinking company committed to community and environmental sustainability.

Benefits

Health Benefits

401(k)

Stock Purchase Plans

Paid Time Off

Tuition Coverage

Performance Bonuses

Qualifications

• 2 years of college or relevant retail and supervisory experience.
• Completion of job-required trainings and assessments.

Responsibilities

• Lead and develop teams, ensuring high-quality customer experiences.
• Drive financial performance by managing budgets and evaluating P&L.

Skills

Team Leadership

Customer Service

Financial Performance Management

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and ensures diversity and inclusion awareness. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability for and measures progress in achieving results, identifying improvement opportunities, and demonstrating adaptability. Promotes continuous learning and development.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel supported and connected, fostering a culture of belonging and inclusivity.

Builds strong relationships, communicates effectively with impact, and motivates teams. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart’s culture and values.

Delivers results with a customer-first approach, making decisions based on data insights and balancing short and long-term priorities. Encourages innovation, takes calculated risks, and supports others through change. Supports Walmart’s initiatives to become a regenerative company by making a positive impact on communities and the environment.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and other benefits. For more information, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, covering tuition, books, and fees for programs from high school completion to bachelor’s degrees, including English Language Learning and certificates. Eligibility requirements apply. For more details, visit One.Walmart.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all job-required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

3201 Princeton Rd, Hamilton, OH 45011-5332, United States of America