(USA) Digital Coach

Walmart; Canton (IL); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide teams in a fast-paced retail environment. This role focuses on developing associates through training and mentorship while ensuring outstanding customer service and operational excellence. You'll be responsible for driving financial performance by analyzing profit and loss statements and implementing effective business strategies. With a strong emphasis on diversity and inclusion, this position offers the opportunity to foster a culture of accountability and continuous learning. Join a company that values integrity and strives for excellence in every aspect of its operations.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

Paid Time Off

Educational Programs

Qualifications

• Experience in leading and developing teams through training and feedback.
• Strong understanding of store operations and financial performance.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service standards.
• Drive financial performance by managing budgets and inventory flow.

Skills

Leadership

Communication

Customer Service

Financial Management

Problem Solving

Diversity and Inclusion

Education

High School Diploma

Bachelor's Degree

Job description

Position Summary...

This role involves leading and developing teams through teaching, training, active listening, store tours, and providing feedback. Responsibilities include communicating and collaborating with associates at all levels regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also requires introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Demonstrating exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, resolving customer issues, and developing action plans to improve processes are key aspects. Additionally, the position involves driving financial performance by reviewing profit and loss statements, managing budgets, monitoring inventory flow, and developing strategies to meet sales and profit goals. Supervising and developing associates through hiring, training, mentoring, and assigning duties, while ensuring diversity and inclusion, are essential. Building relationships with stakeholders, supporting business plans, and fostering a culture of accountability and continuous learning are also required. The role emphasizes respect for individuals, acting with integrity, serving customers, striving for excellence, and adhering to Walmart's values and standards. Benefits include competitive pay, performance bonuses, health and financial benefits, paid time off, and educational programs like Live Better U. The annual salary range is $65,000-$80,000 plus additional compensation based on performance and location.