(USA) Coach/Ops Mgr Trainee

Walmart; Michigan; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a position that involves leading and developing teams, emphasizing customer service and financial performance. The role requires a strong understanding of store operations and managerial skills. Ideal candidates will have a combination of education and supervisory experience.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational programs like Live Better U

Qualifications

• Minimum qualifications include 2 years of college or equivalent experience.
• Preferred qualifications include a Bachelor's degree.
• Experience supervising multiple direct reports is a plus.

Responsibilities

• Lead and develop teams by teaching and providing feedback.
• Ensure effective merchandise presentation, inventory flow, and compliance with policies.
• Drive financial performance through budget management and expense control.

Skills

Leadership

Communication

Operational Management

Customer Service

Budget Management

Problem Solving

Education

2 years of college or equivalent experience

Bachelor's degree (preferred)

Job description

Position Summary

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also entails introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and effectively communicating business objectives to teams. Additionally, the position models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs and complaints are addressed, and develops action plans to improve processes and customer experience. The role requires driving financial performance by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. It also involves supervising and developing associates, ensuring compliance with policies and standards, and fostering a culture of belonging, integrity, and excellence. The position emphasizes serving customers, continuous improvement, and supporting Walmart's mission and values. Compensation includes competitive pay, performance bonuses, benefits such as health, financial, paid time off, and educational programs like Live Better U. Minimum qualifications include 2 years of college or equivalent experience, with preferred qualifications such as a Bachelor's degree and experience supervising multiple direct reports. The primary location is 7000 E Michigan Ave, Saline, MI 48176-9514, United States.