(USA) Coach/Ops Mgr Trainee

Walmart; Coffeyville (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail seeks a skilled leader to oversee store operations in Coffeyville, KS. This position involves developing teams, driving financial performance, and ensuring exceptional customer service standards. Candidates with supervisory experience and strong leadership skills are desired. Competitive pay, bonuses, and comprehensive benefits are offered.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Health coverage

401(k) plan

Stock purchase options

Paid time off

Education benefits through Live Better U

Qualifications

• Requires supervisory experience and completion of training.
• Background check required for stores selling firearms.
• Mentoring and performance management skills essential.

Responsibilities

• Leads teams by teaching, training, and providing feedback.
• Drives financial performance and manages store operations.
• Recruits and develops associates for staffing needs.

Skills

Leadership

Customer Service

Communication

Financial Management

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses to ensure they are aligned with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identifies and communicates goals, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business practices.

Respects individuals by building high-performing, inclusive teams that foster a culture of belonging. Works collaboratively, communicates positively, and attracts, retains, and develops talent. Acts with integrity by maintaining high standards of ethics and accountability, supporting Walmart’s culture and sustainability goals.

Serves customers and members by delivering results that prioritize customer needs, making data-driven decisions, and balancing short- and long-term priorities. Demonstrates curiosity, resilience, and a desire to learn, encouraging innovation and change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and additional perks like education benefits through Live Better U.

The hourly wage range for this position is $31.25-$38.46 plus applicable differentials, with additional performance-based bonuses. Compensation may include regional pay zones depending on location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For stores selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For stores selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports with responsibilities including performance management, mentoring, hiring, and firing.

Primary Location

1863 Cr 5300, Coffeyville, KS 67337-8301, United States of America