(USA) Coach/Ops Mgr Trainee

Walmart; Maryland; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide and develop teams while driving financial performance and enhancing customer service standards. This role emphasizes collaboration across all levels, fostering a culture of integrity and continuous improvement. You will be responsible for managing budgets, monitoring operational processes, and ensuring compliance with company policies. If you have a passion for leadership and a commitment to exceptional service, this opportunity is perfect for you. Join a forward-thinking organization that values innovation and personal growth, and make a significant impact on the customer experience.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

Financial Benefits

Paid Time Off (PTO)

Educational Programs

Qualifications

• 2 years of college or 1 year of retail experience with supervisory experience.
• Experience supervising five or more direct reports is preferred.

Responsibilities

• Drive financial performance by managing budgets and inventory.
• Supervise and develop associates through training and mentoring.

Skills

Team Leadership

Customer Service

Financial Performance Analysis

Operational Management

Communication Skills

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also requires introducing and leading change efforts, providing clear expectations and guidance for business solutions, and effectively communicating business objectives. Additionally, the role models exceptional customer service standards, manages customer service initiatives, and ensures issues are resolved. Developing action plans to address deficiencies and leading process improvements for a high-quality customer experience are also key responsibilities.

What you'll do...

The responsibilities include driving financial performance and sales by reviewing profit and loss statements, managing budgets, controlling expenses, monitoring inventory and operational processes, and developing strategies to meet sales and profit goals. The role involves supervising and developing hourly associates through hiring, training, mentoring, and recognizing their contributions. It requires building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting continuous learning and improvement. Ensuring compliance with policies, supporting company values, and fostering a culture of belonging and integrity are essential. The position also emphasizes serving customers, making data-driven decisions, encouraging innovation, and supporting change. Benefits include competitive pay, performance bonuses, health and financial benefits, PTO, and educational programs.

Minimum Qualifications...

Candidates should have 2 years of college, or 1 year of retail experience with 1 year of supervisory experience, or 2 years of general work experience with 1 year of supervisory experience. For firearm-related positions, successful completion of background checks and training is required. All associates must attend and complete required training and assessments.

Preferred Qualifications...

Preferred candidates will have a Bachelor of Science in Business Management and Leadership, or a Certificate of Completion in People and Business Leadership, along with experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

407 George Claus Blvd, Severn, MD 21144-1317, United States of America