(USA) Coach/Ops Mgr Trainee

Walmart Inc.; Billings (MT); On-site; USD 43,000 - 53,000; Full time

Job summary

Walmart Inc. in Billings, MT seeks a Store Manager to lead store operations, develop teams, and ensure excellent customer service. You will mentor associates, drive sales, and implement business initiatives to align with company direction.

The role requires strong leadership, budgeting, merchandising, and a focus on delivering a high-quality shopping experience for customers in the community.

Qualifications

• Leadership experience in retail environments
• Strong customer service orientation
• Ability to manage teams and operational standards
• Experience with budgeting and store metrics

Responsibilities

• Lead and develop store teams through training and feedback
• Manage and improve customer service initiatives and store operations
• Drive sales and financial performance through budgeting and cost control
• Hire, train, and mentor hourly associates; set clear expectations and recognize performance

Job description

R-2653826

$31.25 - $38.46/hr*

Full time

Shifts may vary

Store Manager

Day in the life

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceDrives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business areaProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations