Position Summary...
What you'll do...
- Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services.
- Provides Customer Member service by acknowledging the Customer Member, identifying Customer Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer Member issues and concerns, and promoting products and services while maintaining a safe shopping environment.
- Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage.
- Maintains the Gas Station/Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise and supplies, identifying shrink and damages, and ensuring a safe work environment.
- Receives and stocks merchandise/supplies from distribution centers and suppliers throughout the facility, organizes and maintains the facility by following company procedures, utilizing equipment appropriately, merchandising, and completing required paperwork and logs.
- Operates equipment such as cash registers and related tools to process customer purchases using appropriate procedures for different payment types and items sold.
- Operates and maintains Gas Station/Car Wash area equipment and provides products and services to Customers in accordance with Company policies and procedures.
Core Values and Leadership Principles
- Respect the Individual: Embraces differences, creates a workplace of belonging, builds trusting relationships, and helps others thrive.
- Act with Integrity: Maintains high standards of ethics and compliance, models company values, and supports a culture of accountability and transparency.
- Serve our Customers and Members: Delivers results with a customer-first approach, makes informed decisions, and considers the impact on stakeholders.
- Strive for Excellence: Demonstrates curiosity, learns continuously, takes calculated risks, and supports change and innovation.
Benefits
At Sam's Club, we offer competitive pay, performance bonuses, and comprehensive benefits including:
- Health benefits: Medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting leave, and more.
- Other benefits: Disability insurance, company discounts, military leave pay, adoption and surrogacy reimbursement, and more.
Educational Support
Live Better U program offers paid education from high school completion to bachelor’s degrees, including English Learning and certificates. Tuition, books, and fees are fully paid by Walmart.
Compensation
The hourly wage range is $17.00 to $24.00, with actual pay meeting or exceeding minimum wage requirements. Additional premiums may apply based on specific circumstances.
Qualifications
Minimum Qualifications: Must be 18 years or older.
Preferred Qualifications: None listed.
Location
101 W Oakton St, Des Plaines, IL 60018-1834, United States of America