Position Summary
As a Cake Decorator, you will drive member service in your area to deliver more of what members love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
What you'll do
- Be a Team Member: Collaborate with cross-functional teams, educate other associates on tools and resources, and communicate effectively to provide excellent customer service. Maintain flexibility to meet business needs, keep stock levels optimal, and control shrinkage.
- Be an Expert: Plan bakery productions, ensure consistency in quality and decorative designs, follow recipes and measurements, and adhere to food safety and sanitation standards. Operate and sanitize equipment, and understand product layout and execution.
- Be a Techie: Use digital tools to enhance sales, improve shopping experience, and increase associate engagement. Utilize handheld technology for business decisions related to production, merchandise, and training.
- Be an Owner: Oversee bakery performance, ensure quality and freshness, prepare for seasonal events, and assist members with their needs and purchasing decisions. Resolve member issues effectively.
- Be a Talent Ambassador: Promote the brand through high-quality service, model respectful and supportive behavior, and motivate and develop team members. Recognize contributions and foster a positive team environment.
- Compliance and Work Management: Follow company policies, execute business processes, communicate progress, and seek continuous improvement. Adapt to change and feedback.
Core Values
- Respect the Individual: Embrace diversity, create an inclusive workplace, and support team development.
- Act with Integrity: Uphold high standards of ethics, accountability, and transparency.
- Serve our Customers and Members: Prioritize customer satisfaction and consider the impact of decisions on stakeholders.
- Strive for Excellence: Pursue continuous learning, innovation, and resilience.
Benefits
We offer competitive pay, performance bonuses, and comprehensive benefits including:
- Health: Medical, vision, dental
- Financial: 401(k), stock purchase, life insurance
- Paid Time Off: PTO, parental leave, family care, bereavement, jury duty, voting
- Other Benefits: Disability insurance, discounts, military leave, adoption support
Live Better U program provides fully paid education opportunities from high school to bachelor's degrees. Benefits eligibility depends on employment status and length.
The hourly wage range is $17.00 to $24.00, with additional premiums possible based on specific circumstances.
Minimum Qualifications
- 6 months' experience in a fresh production area
- Must be 18 years or older
- Ability to complete required training and assessments successfully
Preferred Qualifications
Optional qualifications are listed below. If none are listed, there are no preferred qualifications.
Cake Decorating
Specialization in cake decorating is preferred for this role.
Primary Location
735 Southpark Blvd, Colonial Heights, VA 23834-3605, United States of America