(USA) Asset Protection Operations Coach

Walmart; Snellville (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart is seeking a dedicated and skilled supervisor to drive sales and ensure effective operations in Snellville, GA. The role involves leading teams, monitoring safety procedures, and fostering customer service excellence. Ideal candidates will possess educational qualifications and prior supervisory experience in asset protection, with a priority for ongoing talent development.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) options

Education programs like Live Better U

Qualifications

• 2 years’ experience in asset protection or related area.
• Experience supervising teams is preferred.
• Successful completion of asset protection training.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Monitors safety and risk controls while implementing improvement plans.
• Ensures staffing needs are met and manages performance.

Skills

Customer Service

Leadership

Communication

Analytical Skills

Team Management

Education

Completion of 2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Drives sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area, assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, setting up, cleaning, and organizing product displays, and securing fragile and high-shrink merchandise.

What you'll do

Leads and develops teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates across all levels of store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions. Models exceptional customer service standards, manages and supports customer service initiatives, and ensures customer needs and issues are resolved effectively.

Provides supervision and development opportunities for hourly associates, including hiring, training, mentoring, and performance management. Ensures staffing needs are met with qualified associates to support company growth. Controls merchandise loss and improves profitability through performance goal communication, adherence to loss prevention policies, inventory reviews, and trend monitoring. Investigates and resolves violations of policies and criminal activities, including fraud and illegal activities, and partners with other investigative entities.

Monitors safety and risk controls, supervises safety team members, and develops solutions to prevent accidents. Oversees safety reviews and implements safety improvement plans. Manages facility-level training and execution of asset protection, safety, claims, and receiving procedures, ensuring compliance with policies and procedures. Identifies training needs, develops, and delivers training as needed. Manages claims and receiving operations, ensuring proper policies are followed and documentation is maintained.

Builds relationships with stakeholders, supports plans and initiatives, and measures progress against goals. Ensures compliance with company policies, supports ethical standards, and promotes a culture of belonging and continuous learning. Attracts, retains, and develops talent, recognizing contributions and fostering a positive work environment.

Acts with integrity, maintains high standards of ethics and compliance, and supports Walmart's culture and sustainability goals. Delivers results by focusing on the customer, using data insights for decision-making, and balancing priorities. Encourages curiosity, resilience, and continuous improvement through technology adoption and change management.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits including education programs like Live Better U, which covers tuition and fees for various educational pursuits.

Minimum Qualifications

Completion of 2 years of college or equivalent experience, such as 1 year as a supervisor in a multi-department environment, or 1 year in areas like accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection. 2 years’ experience in asset protection or related area. Successful completion of state requirements for asset protection, background checks, and applicable training. Ability to attend and complete all required training programs.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership, or related fields such as Criminal Justice. Certifications in asset protection, loss prevention, or related fields. Experience supervising teams of five or more, including performance management, mentoring, hiring, and firing. Investigative experience is a plus.

Primary Location

3435 Centerville Hwy, Snellville, GA 30039-6117, United States of America