US Product Manager

icotec; Boston (MA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

100% health, dental, and vision for IC

Hybrid work arrangement

Career development opportunities

Job summary

icotec is seeking a knowledgeable US Product Manager to support clinical and technical activities around its implant and instrument portfolio in the United States. The role focuses on providing product expertise, education, and cross-functional collaboration for US sales and marketing teams.

Based in icotec’s Boston office, the position follows a hybrid arrangement with office presence 1–2 days per week. The candidate will engage with surgeons, radiation oncologists, and stakeholders to drive

Qualifications

• Bachelor’s degree or equivalent.
• 3+ years of relevant experience in the medical device industry; spine experience strongly preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to travel within the United States up to 30%.

Responsibilities

• Provide portfolio and product expertise to support the U.S. sales and marketing organization in scientific, clinical, and educational applications of icotec’s implant and instrument portfolio.
• Provide technical support to the U.S. sales team on product usage, surgical procedures, and patient care, including radiation therapy.
• Collaborate closely with internal icotec departments on product and therapy development initiatives.
• Serve as a clinical expert, addressing technical questions from surgeons, radiation oncologists, and other stakeholders regarding the product portfolio.
• Deliver presentations to stakeholders and represent icotec as a product expert at national and regional congresses and key meetings across the United States.
• Support the execution of training programs for icotec employees, sales agents, distributors, and hospital staff.
• Collect and evaluate product feedback with internal stakeholders.
• Support life cycle management of icotec's product portfolio in the US.
• Assist customer service initiatives, including SET BOM changes and inventory management.

Skills

Medical device industry

Spine experience

Communication skills

Education

Bachelor's degree or equivalent

Job description

Globally headquartered in Switzerland and locally headquartered in Boston, MA, icotec is a global leader in radiolucent implants. As the company standing behind BlackArmor® technology, icotec produced the first global pedicle systems made of nonmetallic, radiolucent BlackArmor®. An exciting and varied job in the field of medical technology, icotec offers you the opportunity to work with a highly motivated team. Furthermore, you will benefit from career development opportunities with an internationally growing company. Join our passionate and innovative team as a US Product Manager.

You’re in the right place if:

You value teamwork and want to grow with an innovative, global family-owned company. Experience the icotec spirit: flat hierarchies, short communication paths, and genuine appreciation shape our corporate culture. Plus, enjoy excellent employee benefits, including 100% company-paid health, dental, and vision insurance for individual icotec employees.

icotec is seeking a knowledgeable and collaborative US Product Manager to support the commercial, clinical, and technical activities surrounding icotec’s implant and instrument portfolio in the United States. This individual will serve as a key product and clinical resource for the US sales and marketing organization, customers, and internal teams.

The US Product Manager will provide product expertise, technical and clinical support, customer education, and cross-functional collaboration to support the successful development, introduction, management, and phase-out of icotec products in the US market.

This position is based in icotec’s Boston office and follows a hybrid work arrangement, with an expectation of working in the office 1–2 days per week.

Key Responsibilities:

• Provide portfolio and product expertise to support the U.S. sales and marketing organization in the scientific, clinical, and educational applications of icotec’s implant and instrument portfolio.
• Provide technical support to the U.S. sales team, including icotec employees and independent sales agents, on product usage, surgical procedures, and patient care, including radiation therapy.
• Collaborate closely with internal icotec departments on product and therapy development initiatives.
• Serve as a clinical expert, addressing technical questions from surgeons, radiation oncologists, and other stakeholders regarding the product portfolio.
• Deliver presentations to various stakeholders and represent icotec as a product expert and technical specialist at national and regional congresses and key strategic meetings across the United States.
• Support the execution of training programs for icotec employees, sales agents, distributors, and hospital staff, as needed.
• Collect and evaluate product feedback in collaboration with internal stakeholders
• Support the life cycle management of icotec's product portfolio in the US
• Support, collaborate on, and execute customer service initiatives, including SET BOM changes, inventory management, and expiring inventory management.
• Support the prioritization of customer product requests for annual research and development (R&D) planning.

Requirements:

• Bachelor’s degree or equivalent.
• 3+ years of relevant experience in the medical device industry; spine experience strongly preferred.
• Ability to work effectively in a fast-paced environment.
• Strong organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with internal and external partners.
• High level of discretion, professionalism, and attention to detail.
• Proactive problem-solver with a collaborative approach and a positive, can-do attitude.
• Comfortable working in a fast-paced, dynamic environment with shifting priorities.
• Ability to travel within the United States up to 30% of the time.

Equal Opportunity & Accommodation:

icotec is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Applicants who require reasonable accommodation during the application or interview process may contact Human Resources.