US-Operations Specialist

Socket.dev; Boulder (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Apple Retail is seeking an Operations Specialist who ensures products flow smoothly in-store, maintains inventory accuracy, and supports preservation standards while delivering an exceptional customer experience. You will handle receiving, fulfillment, and restocking, and work with the team to implement processes that keep the store stocked and compliant.

In this role you’ll contribute to an inclusive environment, demonstrate Apple’s values daily, and adapt to changing inventory needs with

Qualifications

• Be available to work a schedule based on business needs including nights, weekends and holidays.
• Able to lift and carry product to various locations within and nearby the store.

Responsibilities

• Receive, count, return, and ship inventory per Retail Inventory processes.
• Fulfill orders and deliver items to customers and teammates for an exceptional experience.
• Stay updated on inventory processes through training resources.
• Perform demos and restocking to support technology and merchandising priorities.
• Assist the Operations Lead with preserving standards in store operations.
• Support customer-facing activities as needed.
• Foster an inclusive environment by respecting differences and learning from others.
• Demonstrate Apple’s values of inclusion and diversity daily.

Skills

Schedule flexibility

Physical stamina

Customer experience focus

Teamwork

Attention to detail

Adaptability

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.

Description

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Use communication and training resources to keep up to date with inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.
• Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and nearby the store.

Preferred Qualifications

• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented and organized.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.
• Be curious and open to learning from others and helping each other grow.