US Middle Office Associate

NatWest Group; Stamford (CT); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Discretionary bonus

Medical/Dental/Vision coverage

Life & disability insurance

Retirement & savings plan

Paid time off

Parental leave

Tuition reimbursement

Job summary

NatWest Group in Stamford, CT, is recruiting for a Middle Office role supporting US Fixed Income operations. You will execute key controls, oversee offshore activities, and provide daily trade support to regional desks.

You will train global teams, develop governance processes, and ensure regulatory reporting compliance across FINRA TRACE, CFTC, and CME. Strong Excel, Bloomberg, and AI-enabled analysis are valued.

Qualifications

• 3+ years in Middle Office or related investment banking operations roles.
• Understanding of FINRA TRACE, CFTC or CME reporting requirements.
• Strong analytical and problem-solving skills with attention to detail.
• Working knowledge of Fixed Income products and bond math fundamentals.
• Understanding of Fixed Income trade lifecycle management and front-to-back processes.
• Experience supporting audit reviews or regulatory examinations.
• Experience supervising offshore teams or third-party providers.
• Advanced Excel skills for data analysis and reporting.
• Familiarity with Bloomberg and FINRA TRAQS.
• Interest in AI tools to support data analysis and automation.

Responsibilities

• Collaborate with traders, sales, and operations to provide Fixed Income operational support.
• Train and support local and global teams to meet service levels.
• Oversee offshore operations and ensure adherence to SLAs and regulatory requirements.
• Manage relationships with regional and global teams across front office, operations, compliance, finance, and tech.
• Own and enhance operational controls for Fixed Income products and mitigate risks.
• Document procedures and key controls for consistency and accuracy.
• Ensure regulatory reporting accuracy (FINRA TRACE, CFTC, CME).
• Develop KRIs and KPIs to drive improvements in performance.
• Support strategic projects and change initiatives with stakeholders.
• Investigate issues and perform root cause analysis to prevent recurrence.

Skills

Fixed Income operations

Regulatory reporting

Analytical skills

Attention to detail

Excel

Bloomberg

Problem-solving

Team collaboration

Project management

Tools

Bloomberg

FINRA TRAQS

CME

Job description

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department and the business.

Purpose

The Natwest Markets US Middle Office supports the US Trading, Sales, and Capital Markets business areas. The team performs activities across transaction control, managing client and sales queries, broker and trading queries, US Treasury auctions, regulatory reporting support and reconciliation controls. The primary functions of the role are to execute key operational controls, oversee offshore support functions, and provide daily trade support to the regional Fixed Income trading desks across a broad range of products.

What You’ll Do

• Collaborate closely with traders, salespeople, and operations teams to provide the highest level of Fixed Income operational support for our customers, both regionally and globally.
• Utilize your subject matter expertise in investment banking operations to train and support local and global teams to meet service levels and stakeholder expectations.
• Provide daily oversight of offshore operational activities, ensuring adherence to established service levels, control procedures, regulatory requirements, and business expectations.
• Effectively manage key relationships and work closely with regional and global teams across the organization including front office, operations, compliance, finance, and technology.
• Own and enhance key operational controls supporting Fixed Income products, ensuring risks are identified, monitored, and mitigated through effective governance and escalation.
• Maintain and update comprehensive documentation of all procedures, processes and key controls to ensure consistency and accuracy.
• Ensure accurate regulatory reporting (FINRA TRACE, CFTC, CME and other reporting requirements) to ensure compliance with all applicable rules and regulations.
• Design andanalyze metrics for Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to drive improvements in operational performance for both onshore and offshore teams.
• Develop operational and product skills and build personal knowledge through training and coaching.
• Identify control gaps and process inefficiencies to develop new ways of working, strengthen controls, and deliver sustainable operational improvements and cost-efficient solutions.
• Investigate operational issues and trade breaks, perform root cause analysis, and implement corrective actions to prevent recurrence.
• Contribute to strategic projects and change initiatives in partnership with regional and global stakeholders to support the bank's objectives and operational strategy.

Knowledge & Experience

• Minimum 3 years of experience in Middle Office or related investment banking operations roles.
• Understanding of FINRA TRACE, CFTC or CME reporting requirements and experience supporting related regulatory reporting and compliance obligations.
• Strong analytical and problem-solving skills with exceptional attention to detail, sound judgment, and the ability to perform effectively under tight deadlines in a highly controlled environment.
• Strong technical skills, including a working knowledge of Fixed Income products and concepts and bond math fundamentals.
• Strong understanding of Fixed Income trade lifecycle management and front-to-back operational processes, including trade capture, confirmations, allocations, reconciliations, settlements, and regulatory reporting.
• Experience supporting audit reviews, regulatory examinations, or control assessments.
• Demonstrated experience supervising operational activities, including oversight of offshore teams and/or third-party service providers.
• Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.
• Advanced Excel skills, including data analysis, reconciliation management, reporting, and operational oversight.
• Experience utilizing Bloomberg, FINRA TRAQS, and other industry-standard trading and operations platforms.
• Familiarity with artificial intelligence tools and emerging technologies, including the use of generative AI solutions to support data analysis, process documentation, workflow optimization, reporting, and operational efficiency initiatives. Demonstrated interest in leveraging technology and automation to enhance controls, improve productivity, and drive continuous process improvement is desirable.
• Demonstrated ability to work within a team and collaborate across business areas.

The expected base annual salary range for this position is $100,000 - $135,000 at the start of employment. This is not a guarantee of compensation. The exact compensation is determined on an individualized basis and may vary based on skills, experience, training licensure, certifications and location. In addition to base salary, our total rewards package also includes eligibility for an annual discretionary bonus; medical, dental, and vision plans; life and disability insurance; employee wellness programs; retirement and savings plans with potential employer contributions; generous paid time off policy, parental leave and tuition reimbursement.

It is the policy of NatWest Markets Securities Inc. and its parent, affiliates and/or subsidiaries to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, sex, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

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