US LCS Parts & Repair Manager

ABB Inc; Cleveland (OH); Remote; USD 120,000 - 190,000; Full time

Job summary

ABB is seeking a Service Manager to oversee service center operations, ensuring adherence to procedures, quality standards, safety, cost targets, and schedules. The role is remote, ideally based in Cleveland or Columbus, OH, and reports to the Service Manager.

You will lead process improvements, develop plans for footprint expansion, and manage domestic P&L and budgets. ABB emphasizes growth, collaboration, and operational excellence across the global organization.

Qualifications

• Bachelor’s degree is required.
• 12+ years experience in related field.
• Ability to drive campaigns to promote parts & repair growth.
• Highly organized, capable of multi-tasking and forward thinking.
• Self-driven and able to prioritize company needs.
• Very results-focused individual.

Responsibilities

• Contributes to the implementation of the business strategy and business model relevant to the scope of assigned service center.
• Develops business plans for footprint expansion of white spot markets (where a new local execution center will be required).
• Manages business development, including Profit and Loss account (P&L), in domestic and allocated market.
• Participates in defining the budget.
• Participates in sales and operations planning and takes actions to close the gaps related to project execution capacity.
• Ensures the development of performance targets in line with global targets and ensures their achievement through regular oversight and defining improvement actions as needed.
• Ensures profitable business growth in the allocated market.
• Supports global business unit strategy through defining concepts for business unit-specific Occupational Health and Safety (OHS), compliance, and Supply Chain Management (SCM) and developing processes & tools.

Skills

Campaign management

Organizational skills

Self-motivation

Forward thinking

Results orientation

Multitasking

Education

Bachelor’s degree

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to

Service Manager

Ensures assigned service center(s) operations are carried out in accordance with company procedures, contract specifications, quality standards, safety requirements, cost/profitability targets, and scheduling targets. Coordinates and oversees team development and continual improvement of service centers processes and procedures.

The work model for the role is: remote, based ideally in Cleveland or Columbus, OH.

Key Responsibilities

• Contributes to the implementation of the business strategy and business model relevant to the scope of assigned service center.
• Develops business plans for footprint expansion of white spot markets (where a new local execution center will be required).
• Manages business development, including Profit and Loss account (P&L), in domestic and allocated market.
• Participates in defining the budget.
• Participates in sales and operations planning and takes actions to close the gaps related to project execution capacity.
• Ensures the development of performance targets in line with global targets and ensures their achievement through regular oversight and defining improvement actions as needed.
• Ensures profitable business growth in the allocated market.
• Supports global business unit strategy through defining concepts for business unit-specific Occupational Health and Safety (OHS), compliance, and Supply Chain Management (SCM) and developing processes & tools.

Qualifications

• Bachelor’s degree is required.
• 12+ years experience working in related field.
• Ability to drive campaigns to promote parts & repair growth.
• Highly organized, capable of multi-tasking and forward thinking.
• Self-driven and able to prioritize company needs.
• Very results-focused individual.

What's In It For You

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an Equal Employment Opportunity and affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary For Eligible US Employees

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $120,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.