[ US - DC] Sr. Associate, Workforce Staffing

HelloFresh; Aurora (IL); On-site; USD 71,000 - 87,000; Full time

Job summary

HelloFresh in Aurora, IL seeks a Sr. Staffing Associate to support temp labor orders, partner with staffing agencies, and drive training and compliance. The role collaborates with the HR Manager to address issues, ensures GMP and safety training, and delivers reporting on labor, training, and show rates.

A strong HR background and client-facing skills are valued. This position emphasizes partnership with agency partners, oversight of temp associates, and effective use of the Vendor Management

Qualifications

• 3+ years of staffing/HR experience in relevant sectors.
• Knowledge of recruitment strategies and employment agency methods.
• Understanding of employee relations and confidentiality.
• Coaching and counseling skills.
• Bachelor's degree or equivalent job experience.

Responsibilities

• Provide temp staffing support across temp labor order fulfillment and staffing agency management.
• Assist workforce staffing through the Distribution Center for Staffing Agency Partners.
• Provide training support to agency on-site representatives and staff.
• Ensure Open Door and diversity values are upheld.
• Collaborate with HR Manager to resolve temp workforce conflicts.
• Provide reporting for labor orders, training, show rates, and attrition.
• Manage Vendor Management System onboarding and invoicing.
• Manage Zendesk and other operational needs related to the temp workforce.

Skills

Eager to learn

Self-motivated

Human Resources

Presentations

Distribution center

Education

Bachelor's degree or equivalent

Tools

Vendor Management System

Job description

• Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance
• Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners
• Provide training support to agency on-site representatives and staff
• Ensure Open Door, diversity and other values related issues are resolved
• Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise
• Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training
• Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches
• Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners
• Partner with agency partners to reconcile any temp associate billing issues
• Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing
• Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational needs related to the temp workforce
• Participate in special projects as assigned

Sr. Staffing Associate

Aurora, IL

You will...

• Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance
• Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners
• Provide training support to agency on-site representatives and staff
• Ensure Open Door, diversity and other values related issues are resolved
• Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise
• Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training
• Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches
• Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners
• Partner with agency partners to reconcile any temp associate billing issues
• Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing
• Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational needs related to the temp workforce
• Participate in special projects as assigned

You are...

• Eager to learn
• Self-motivated
• Passionate about Human Resources
• Comfortable giving presentations and administering training
• Comfortable working in a distribution center

At a minimum, you have...

• 3+ years of experience in Staffing/HR within food manufacturing/production, CPG, e-Commerce or a high growth/startup company preferred
• Knowledge of recruitment strategies and techniques, employment agency methods and operations, developed skill in interviewing techniques
• Working knowledge of employee relations, diversity, performance management, and employment laws; must understand confidentiality
• Solid coaching and counseling skills
• Bachelor's degree or equivalent job experience

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

For Co Postings (remove If N/A)

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

Illinois Pay Range

$71,250—$87,083 USD