Urology - Medical Front Office

IRONWOOD PHYSICIANS,P.C.; Gilbert (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Collaborative workplace

Job summary

Ironwood Urology Gilbert is seeking a dedicated Front Office professional for a full-time role. This position involves greeting patients, scheduling, billing, and coordinating with clinicians in a fast-paced medical office.

Candidates should have 1–2 years of medical experience and may have oncology exposure. A valid driver’s license is required. Training and career growth opportunities are available in a supportive team.

Qualifications

• Ability to multitask in a fast-paced medical environment.
• Knowledge of insurance processes, medical terminology, and patient reports.
• Strong customer service, communication, and teamwork skills.
• Proficiency in Microsoft Office and standard office systems.

Skills

Multitasking

Insurance processes

Medical terminology

Customer service

Communication

Teamwork

Microsoft Office

Education

Medical experience

Surgical/Medical Oncology experience

Tools

Office systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Urology - Medical Front Office

Ironwood Urology Gilbert Full-time Regular Gilbert, AZ, US

3 days ago Requisition ID: 8367

At Ironwood Physicians, care is personal—and so is our team culture. At our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare.

Why Ironwood?
This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.

• Full-time, Day Shift
• Located in our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices
• Exposure to clinical workflows and patient care coordination
• Career pathway into healthcare administration or specialty medical roles
• Work alongside experienced professionals in a collaborative environment
• Greet and assist patients; deliver exceptional customer service
• Collect, post, and reconcile patient payments; resolve payment issues
• Register patients and update demographic, insurance, HIPAA, and AOB information
• Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
• Prepare and send testing procedures; manage paperwork and chart documentation
• Answer and route calls; monitor faxes and patient callbacks
• Reconcile daily reports and perform other assigned administrative duties

Minimum Qualifications

• Ability to multitask in a fast-paced medical environment
• Knowledge of insurance processes, medical terminology, and patient reports
• Strong customer service, communication, and teamwork skills
• Proficiency in Microsoft Office and standard office systems

Education & Experience

• 1–2 years of medical experience preferred
• Surgical and/or Medical Oncology experience strongly preferred

Certificates, Licenses, Registrations

• Valid Driver’s License

What We Offer

• A collaborative, mission-driven, and caring workplace

At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.”