Urgent Medical Dispatch Specialist

Emergency Telecommunicator Services; Jamestown (NY); Presencial; USD 40.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

Emergency Telecommunicator Services is seeking dedicated Emergency Medical Dispatchers for opportunities in Chautauqua, NY. You’ll gather patient and incident data, establish priorities, and coordinate EMS resources using approved protocols.

This role may involve overnight shifts, weekends, holidays, and required overtime as emergencies dictate. A high school diploma and dispatcher certification may be required, with potential sponsored training and CPR certification.

Formación

• A high school diploma or recognized equivalent is commonly required.
• Employers may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when required.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality reviews.

Conocimientos

Communication skills

Multitasking

Calm under pressure

Problem solving

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

Descripción del empleo

Emergency Telecommunicator Services is seeking dedicated Emergency Medical Dispatchers for opportunities in Chautauqua, NY. You’ll gather patient and incident data, establish priorities, and coordinate EMS resources using approved protocols.

This role may involve overnight shifts, weekends, holidays, and required overtime as emergencies dictate. A high school diploma and dispatcher certification may be required, with potential sponsored training and CPR certification.