Urgent Job opportunity for Pharmacy Technician / Prior Authorization in Richardson, TX 75081

SGS Consulting; Princeton (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading consulting firm is seeking a Pharmacy Technician for a contract position. The role involves assisting callers with the prior authorization process, documenting decisions accurately, and educating healthcare providers on the associated program. Candidates should have a State Pharmacy Certification and possess strong communication and customer service skills. This position offers flexible shift options, including first and third shifts, and is ideal for those looking to provide quality assistance in a high-paced environment.

Qualifications

• Ability to provide professional phone assistance through the prior authorization process.
• Strong documentation skills for approvals and denials.
• Comfort with analyzing clinical algorithms and making decisions.

Responsibilities

• Assist incoming calls from members and healthcare providers.
• Document all approvals and denials accurately.
• Educate healthcare providers on the PA Program.

Skills

Excellent communication skills

PC Windows experience

Customer service skills

Education

State Pharmacy Certification

Job description

Urgent Job opportunity for Pharmacy Technician / Prior Authorization in Richardson, TX 75081

Contract

Duration: 3 Months (extendable)

Detailed Job Description

• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
• Analyze clinical algorithms and provide decisions regarding PA Requests. Use of online databases and other resources to document appropriate recommendations, clinical decisions and responses.
• Provide ongoing education on the PA Program to healthcare providers and internal partners.
• Deliver the highest quality customer service to healthcare providers and internal providers in a high paced dedicated PA program.
• Ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers).
• Excellent communication skills (oral, written, grammar, listening). PC Windows experience required. Ability to maintain confidentiality.

Shift:

1st shift: 8 AM to 7 PM

3rd Shift: 6:00 PM - 2:30 AM

State Pharmacy Certification

All your information will be kept confidential according to EEO guidelines.