Urgent EMS Dispatcher: Call Triage & Ambulance Coordination

Emergency Telecommunicator Services; Lorida (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Emergency Telecommunicator Services in Port St. Lucie seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using approved medical dispatch protocols.

A high school diploma or equivalent is commonly required; EMD certification and CPR are preferred, EMT or paramedic credentials are not always required. The role involves overnight shifts, weekends, holidays, overtime, and continuous performance reviews.

Qualifications

• HS diploma or equivalent; EMS dispatcher training preferred.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive and document calls for illness, injury, or medical emergencies.
• Confirm location, callback, access details, and patient condition.
• Ask approved questions to determine priority and dispatch resources.
• Relay information and scene hazards to responders and coordinate EMS.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Port St. Lucie seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using approved medical dispatch protocols.

A high school diploma or equivalent is commonly required; EMD certification and CPR are preferred, EMT or paramedic credentials are not always required. The role involves overnight shifts, weekends, holidays, overtime, and continuous performance reviews.