Emergency Medical Dispatcher: 24/7 Critical Response

Emergency Telecommunicator Services; Tallahassee (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Port St. Lucie, FL seeks an Emergency Medical Dispatcher to coordinate urgent medical responses and gather critical incident data.

You will communicate with callers, confirm locations, and follow EMS protocols to prioritize and dispatch resources. Responsibilities include obtaining essential details, guiding responders, maintaining documentation, and adhering to training and certification requirements.

Qualifications

• High school diploma or recognized equivalent required.
• EMS certification training or sponsorship may be required; EMT/paramedic not universal requirement.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Port St. Lucie, FL seeks an Emergency Medical Dispatcher to coordinate urgent medical responses and gather critical incident data.

You will communicate with callers, confirm locations, and follow EMS protocols to prioritize and dispatch resources. Responsibilities include obtaining essential details, guiding responders, maintaining documentation, and adhering to training and certification requirements.