Urgent Care Vet Practice Manager - Lead Team & Growth

American Veterinary Group; Pittsburgh (Allegheny County); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health care plan

401k match

Generous PTO

Six weeks of parental leave

Discounted veterinary care

Professional growth opportunities

Bonus potential based on performance

Résumé du poste

UrgentVet Hospitals is seeking an experienced Practice Manager to lead our UrgentVet McCandless team. You will oversee day-to-day operations, drive after-hours acute care delivery, and cultivate a positive work culture.

The role requires veterinary operations knowledge, people management skills, and the ability to collaborate with veterinarians to deliver exceptional care. This full-time position includes evenings, weekends, and holidays, with on-site presence essential.

Qualifications

• Strong emotional intelligence with the ability to empathize, communicate effectively, and build trust within the team.
• Excellent communication skills with emphasis on active listening and timely follow-up.
• High self-awareness and openness to feedback for continuous improvement.
• Skilled in de-escalation and conflict resolution techniques.
• Negotiation and persuasion skills to influence outcomes and gain consensus.

Responsabilités

• Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy.
• Community Engagement and Brand Ambassadorship: Nurture relationships with referring veterinarians and local businesses; act as a brand ambassador.
• Inclusive Workplace Culture: Foster a safe, inclusive environment where diversity is celebrated and every team member is valued.

Connaissances

Leadership

Communication

Empathy

De-escalation

Negotiation

Team building

Accountability

Time management

Description du poste

UrgentVet Hospitals is seeking an experienced Practice Manager to lead our UrgentVet McCandless team. You will oversee day-to-day operations, drive after-hours acute care delivery, and cultivate a positive work culture.

The role requires veterinary operations knowledge, people management skills, and the ability to collaborate with veterinarians to deliver exceptional care. This full-time position includes evenings, weekends, and holidays, with on-site presence essential.