Urgent Care Technician

Duly Healthcare; Bloomingdale, Woodstock (IL, GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Urgent Care Technician to deliver vital care in a fast-paced environment. This role involves direct patient interaction, supporting medical staff, and ensuring the comfort and safety of patients. The ideal candidate will have a strong background in acute care settings, with skills in IV insertion and blood draws. The position offers a comprehensive benefits package, including tuition reimbursement and a commitment to diversity and inclusion. If you are passionate about making a difference in patient care, this opportunity is perfect for you.

Benefits

Comprehensive Medical Benefits

Dental and Vision Insurance

Tuition Reimbursement

401(k) Match

Paid Volunteer Time Off

Parental Leave

Life and Disability Insurance

Qualifications

• 2+ years in acute care environments like ER or Immediate Care.
• Experience in starting IVs and drawing blood.

Responsibilities

• Provide direct patient care and assist with medical procedures.
• Triage patients and assess urgency of symptoms.
• Document patient care activities in EPIC.

Skills

Patient Care

IV Insertion

Blood Draw

Triage Assessment

Wound Care

Education

High School Diploma or GED

EMT-Paramedic Certification

CPR Certification

ACLS Certification

PALS Certification

Tools

EPIC

Job description

Overview

Urgent Care Technician Float - Bloomingdale/Glen Ellyn/ Hinsdale - Immediate Care

Position Highlights:

• Position: Urgent Care Technician-Immediate Care
• Location: Bloomingdale/Glen Ellyn/Hinsdale
• Full time/Part time: Full time
• Hours: 2-3 days per week Monday through Friday 9:00am-9:00pm and every other Saturday and Sunday from 9:00-4:00pm

Benefits:

• Differential shift pay for evenings and weekends
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

The Urgent Care Tech will primarily be assigned to deliver urgent care to ICC and Express Care patients. As such, the incumbent must be experienced in working with high acuity patients in a fast-paced medical environment. Supports nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician. By providing this vital support to patients and medical staff, Patient Care Technicians streamline the delivery of medical care and improve the patient's overall comfort, experience, and care outcomes at the ICC and Express Care locations.

• The Urgent Care Tech provides direct care to assigned patients, partnering with the RN on duty to coordinate care. Under the direction of a licensed practitioner and according to established procedures performs patient care tasks and procedures as needed to ensure care, comfort, and safety of patients. Effectively explains and performs assigned procedures such as venipuncture, IV insertion and removal, vital signs, etc.
  • Receive and triage patients in the ICC or Express care assessing and evaluating the urgency of the patient symptoms and need for medical attention. Will determine if patient need can be addressed at ICC or transferred to higher acuity facility.
  • Completes patient rounds and responds to phone, nurse and physician requests to ensure that patient and family needs are met in a timely manner
  • Performs delivery of patient care; draws blood, starts IVs, may administer prescribed injections, assist with ambulation and transfer, specimen collection for urine, sputum, feces and phlebotomy; acquisition of 12-lead EKG's; assisting patients with personal care needs, documentation of clinical tests results; completion of all daily/weekly/monthly checklists; performance of wound asepsis.
  • Performs assigned procedures and communicated with patients regarding the process. (e.g. wound care and dressing changes, Intravenous insertion, blood draws and removal, and specimen collection).
  • Application of orthopedic splints, and temporary casting and educating patients on proper crutch/walker/cane usage.
  • Assists Physicians/Mid-level providers with suturing, simple dressings, wound cleansing, post molds set up, and other procedural set ups as directed.
  • Responds to call lights and assist with activities of daily living
• Patient quality improvement and documentation of treatment
  • Participation in quality improvement and sustainability activities
  • Completes and documents patient care activities including: triage assessments into EPIC, ADL, vital signs, weights, and procedure/treatments that were performed
• Maintains inventory and department cleanliness
  • Monitors, requests, and re-stocks patient rooms, storage, service areas, and/or Triage with supplies, ensuring adequate levels are maintained
  • Requests and stores approved supplies and linens according to established procedures
  • Checks assigned daily carts and signs off. Empties and/or replace waste receptacles/needle bins

Qualifications

• High School diploma or GED equivalent
• EMT-Paramedic Certification required
• CPR Certification, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) required
• International Trauma Life Support (ITLS) certifications a plus
• Minimum of 2 years of work experience in an acute care environment is required. Acute care environment includes Emergency Room, Immediate Care Center, or Ambulance.
• At least 1-2 years of experience starting IVs, drawing blood, and administering injections.
• May be required to complete Phlebotomy certification within 6 months of employment.

The compensation for this role includes a base pay range of $21.43-23.63 for a Medical Assistant; Certified or Registered Medical Assistant the base pay range is $22.97-24.57; EMT-P's is $20.59-30.89/hour with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.