Urgent Care Scribe Tech: Fast-Paced Patient Support

Summit Medical Group; Syosset (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401k plan

Job summary

VillageMD is seeking a Scribe Tech for our urgent care network in New York. You’ll capture accurate patient visit details in the EMR, assist physicians with basic care and lab processes, and help manage patient flow and supply levels in a fast-paced setting.

The role offers training and pathways for CNA/MA/EMT/Paramedic careers, with strong emphasis on customer service and compliance with DOH regulations. Excellent communication and bilingual skills are a plus.

Qualifications

• High School Degree or GED, Undergraduate degree a plus.
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule including a weekend day.
• Excellent verbal, written, and interpersonal skills.
• English language (speaking and writing) skills required
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail, and ability to work independently, required.
• Strong organizational, problem solving, communication and interpersonal skills required.
• Computer Proficiency
• Happy and positive thinking, able to project this attitude around others.
• Flexible & adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.

Responsibilities

• Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner.
• Assisting the physician with basic patient care and medical procedures.
• Assisting site management with directing patient flow, inventory, and following up on labs.
• Ensuring site lab compliance with Department of Health (DOH) Regulations.
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.
• Assisting the physician with basic patient care and medical procedures, which may include phlebotomy, Urine Drug Screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensuring DOH compliance of site lab and exam rooms; logbook maintenance, expired meds check, proper specimen handling.
• Escort patients to exam rooms, x-rays or other facilities on site as needed.
• Maintain quick pace in a fast-paced urgent care facility for the duration of scheduled shift (8-12 hours).
• Facilitating diagnostic tests and referrals to medical specialists for follow-up care via Aftercare.
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance.
• Help maintain a clean, courteous, and professional working environment.
• Ensuring the site is fully stocked with supplies.
• Providing compassionate care to our patients.

Skills

Bedside manner

Communication

Detail orientation

Bilingual language skills

English language skills

Team player

Positive attitude

Problem solving

Independent worker

Education

High School Diploma or GED

Medical Assisting program

Phlebotomy certification

Tools

Computer Proficiency

Job description

VillageMD is seeking a Scribe Tech for our urgent care network in New York. You’ll capture accurate patient visit details in the EMR, assist physicians with basic care and lab processes, and help manage patient flow and supply levels in a fast-paced setting.

The role offers training and pathways for CNA/MA/EMT/Paramedic careers, with strong emphasis on customer service and compliance with DOH regulations. Excellent communication and bilingual skills are a plus.