Urgent Care Receptionist

Western Sierra Medical Clinic; Grass Valley (CA); On-site; Full time

Job summary

Western Sierra Medical Clinic is seeking an Urgent Care Receptionist to handle patient interactions and administrative tasks in a healthcare setting. This entry-level position involves greeting patients, scheduling visits, and managing financial transactions. Full-time hours will include Wednesdays to Sundays, focusing on providing strong customer service and administrative support while ensuring smooth office operations.

Qualifications

• Entry level role in healthcare requiring basic administrative skills.
• Experience in customer service or related field preferred.
• Ability to handle financial transactions and computer data entry.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Verify insurance, collect co-pay, and update patient information.
• Answer phone calls and coordinate appointments.

Skills

Customer Service

Attention to Detail

Multitasking

Job description

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Western Sierra Medical Clinic provided pay range

This range is provided by Western Sierra Medical Clinic. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.50/hr - $23.00/hr

General Statement Of Duties

The Urgent Care Receptionist greets, instructs, directs, and schedules patients and visitors. They serve as a liaison between patients and medical support staff and are responsible for financial transactions and computer input within the practice management system.

The Schedule For This Position Is

• Wednesday - Friday, 10:00 am - 7:00 pm
• Saturday - Sunday, 9:00 am - 6:00 pm

General Duties

This list may not include all duties assigned.

• Greet Patients And Notify Appropriate Personnel Of Patients Arrival
• Check-In: Greet patient, verify insurance and demographics, collect co-pay, post payment, update information, manage paperwork, assist with check-out, run eligibility checks, and confirm upcoming appointments.
• Check-Out: Acknowledge patient, collect payments, answer billing questions, schedule follow-ups, close procedures, update demographics, verify insurance, and answer phones.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Hospitals and Health Care

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