Urgent Care Patient Services Associate - Part-Time

Pioneer Health MSO LLC; Wilbraham (MA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401K with profit sharing

Paid time off

Paid sick time

Flexible spending accounts

Job summary

Pioneer Health MSO LLC Wilbraham, MA is seeking a Patient Service Representative for a 28-hour part-time role. The successful candidate will greet patients, register visits, and assist with inquiries while maintaining accurate records and confidentiality.

The position requires strong customer service, multitasking, and familiarity with EMR and practice management software. Evening and weekend shifts are included, with travel/mileage reimbursement for coverage as needed.

Qualifications

• Experience in a medical office or urgent care setting preferred, 1-3 years.
• Ability to handle evening hours and weekend rotations.
• Proficiency with EMR and practice management software.

Responsibilities

• Greet and assist patients, visitors, and staff with courtesy.
• Register patients and verify insurance eligibility.
• Handle telephone inquiries and direct to appropriate staff.
• Collect payments and apply to patient accounts.
• Maintain accurate patient records and confidentiality.
• Support clinic manager with daily administrative tasks.

Skills

Customer service

Phone etiquette

Interpersonal skills

Multitasking

Tools

EMR system

Practice management software

Job description

Pioneer Health MSO LLC Wilbraham, MA is seeking a Patient Service Representative for a 28-hour part-time role. The successful candidate will greet patients, register visits, and assist with inquiries while maintaining accurate records and confidentiality.

The position requires strong customer service, multitasking, and familiarity with EMR and practice management software. Evening and weekend shifts are included, with travel/mileage reimbursement for coverage as needed.