Urgent Care Medical Assistant

Banner Health; Arizona; On-site; USD 21,000 - 30,000; Full time

Job summary

Banner Health Urgent Care in Glendale, AZ is seeking a Medical Assistant to support clinicians and nursing staff in delivering high-quality, patient-centered care. The role involves performing vital signs, basic procedures, EKGs, phlebotomy, and administrative duties to ensure efficient clinic operations.

Flexibility to float to other Banner Urgent Care locations as needed. Qualified candidates may be uncertified if they complete a formal Medical Assistant education program within 12 months of

Qualifications

• Takes and records vital signs and chief complaint; documents pain scores.
• Assists with exams and minor in-office procedures including blood pressure, respiration, pulse, temperature, phlebotomies, ear irrigation and EKGs.
• Coordinates patient care: pre-certifications, referrals, authorizations, prescriptions and scheduling; communicates test results to patient.
• Maintains medical records and billing information; ensures complete and accurate documentation.
• Maintains clean clinical environment; follows OSHA guidelines and sterilization procedures.
• Orders supplies and manages medication-related tasks as directed.

Responsibilities

• Prepare patient for exam and treatment; document vital signs and symptoms.
• Assist clinicians during procedures and manage patient flow through clinical process.
• Coordinate and manage tests, referrals and scheduling; communicate results to patients.
• Provide clerical support for patient notifications and medical records; assist with billing docs.
• Maintain clean exam rooms and equipment; ensure proper disinfection and PPE usage.
• Support inventory management and medication orders as directed.

Skills

Vital signs

Phlebotomy

EKG

Patient care

Clinical procedures

Documentation

Job description

Primary City/State: Glendale, Arizona

Department Name: I-17 & Carefree HWY-Urg Care

Work Shift: Varied

Job Category: Clinical Care

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members.

Banner Health is committed to making a difference in people's lives through excellent patient care. Our Urgent Care clinics provide convenient, accessible, and compassionate care to patients in need of immediate medical attention. Team members in this role are essential to delivering on Banner Health's mission of making health care easier so life can be better.

The Medical Assistant supports the delivery of high-quality, patient-centered care within Banner Health Urgent Care. This position is responsible for assisting healthcare providers with clinical procedures, patient assessments, and administrative duties to ensure efficient operation of the clinic. The Medical Assistant must demonstrate flexibility and professionalism while providing compassionate care in a fast-paced environment. The incumbent will be required to float to other Banner Health Urgent Care clinics within the surrounding area based on operational needs.

Location: Banner Health Urgent Care -Zone 9

Schedule: Full-time position working three (3) 12-hour shifts per week. This is a variable schedule and is not a Monday-Friday position. Team members must be available to work any day of the week, including weekends, holidays, and rotating shifts as business needs require. By applying, candidates acknowledge they can meet these scheduling requirements.

Zone 9:

• 32nd St & Bell Rd
• 64th St & Greenway
• 87th St & Pima
• Scottsdale & Shea
• 43rd Ave & Bell Rd
• Tatum & Thunderbird
• Carefree Hwy & 27th Dr

Uncertified Medical Assistants will be considered with proof of completion of a formal Medical Assistant education program and will have 12 months from their hire date to obtain national certification. Banner Health is committed to your professional growth and invests in advancing your training, education, and career development.

Discover the difference at Banner Urgent Care. With hours from 8 a.m. to 9 p.m., you'll help care for patients in need of immediate medical attention. With minimal wait times, affordable service and multiple locations, Banner Urgent Care is a smart, sensible choice for patients and another great employment option at Banner Health.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG's. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
• Develops and maintains effective com