Urbandale Team Member PT

Champion Xpress Carwash; Urbandale (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Cash tips

Digital tips

Job summary

Champion Xpress Carwash is seeking an energetic team member to greet guests, load vehicles safely, and operate car wash equipment in a fast-paced environment.

Responsibilities include vehicle safety checks, maintaining cleanliness, completing shift reports, and delivering friendly service with the 4 Steps of Service. Must be able to lift up to 50 lbs and work in all weather conditions.

Qualifications

• Must be able to engage guests with a friendly, helpful attitude.
• Adhere to safety standards and labelling to avoid chemicals exposure.
• Be able to perform basic safety checks and follow procedures.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Operate tunnel equipment and adjust settings as needed.
• Perform safety inspection of vehicles before wash.
• Complete daily shift reports and the nightly close-down checklist.
• Engage with guests using the 4 Steps of Service.
• Adhere to all safety procedures and company policies.
• Assist in cleaning the facility and equipment.

Skills

Customer service

Safety awareness

Guest interaction

Tools

RFID reader

Car wash equipment

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management