Patterson Team Member PT

Champion Xpress Carwash; Grand Junction (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Cash tips

Digital tipping

Job summary

Champion Xpress Carwash is seeking an attentive team member to greet guests, load vehicles, and perform safety checks in a fast-paced tunnel environment. You will operate wash equipment, follow safety procedures, and participate in nightly close-down tasks while maintaining a clean facility.

Responsibilities include engaging customers with the 4 Steps of Service, informing guests about Memberships, and contributing to a positive guest experience in all weather conditions.

Qualifications

• Greet guests and engage with customers at the tunnel entry.
• Safely guide and load each vehicle per size.
• Conduct safety inspections of vehicles before wash.
• Operate and adjust car wash equipment with care.
• Follow all safety policies and chemical handling procedures.
• Attend mandatory training and team meetings.
• Complete nightly close-down and shift reports.

Responsibilities

• Maintain a clean, organized car wash facility.
• Ensure documentation of shift performance via daily reports.
• Provide excellent guest service using the 4 Steps of Service.
• Inform all retail guests about Memberships and promotions.
• Participate in membership success initiatives and loyalty programs.
• Assist in cleaning equipment, walls, trenches, vacuums, and lot.
• Support in safety checks and incident response.

Skills

Customer service

Safety awareness

Teamwork

Problem solving

Communication

Tools

Car wash equipment

Ladder safety

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management