Old Town Team Member FT

Champion Xpress Carwash; Albuquerque (NM); On-site; USD 18,000 - 28,000; Full time

Job summary

Champion Xpress Carwash is hiring a dedicated service associate to greet guests and guide vehicles through the tunnel, ensuring safe, efficient operation. You will learn the 4 Steps of Service, assist in membership sales, and help maintain a clean, organized facility.

You will train new team members, perform safety checks, and support nightly closeouts. The role requires endurance, ability to lift up to 50 lbs, and willingness to work in all weather conditions.

Qualifications

• Greet guests and guide vehicles through car wash tunnel.
• Perform safety inspections and ensure equipment operated safely.
• Maintain cleanliness and organization of the facility.
• Train teammates on procedures and safety.
• Promote memberships and communicate vehicle details to crew.

Responsibilities

• Greet guests as they approach the tunnel.
• Safely load each vehicle per size.
• Perform safety inspections before wash.
• Guide equipment and respond to E-stop as needed.
• Complete daily shift report and close down tasks.
• Maintain cleanliness of facility and equipment.

Skills

Guest service

Safety awareness

Team training

Communication

Membership selling

Conflict resolution

Reporting

Operational readiness

Weather adaptability

Physical strength

Tools

RFID reader

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management