Urban Outfitters Sales Associate

Urban Outfitters, Inc.; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is expanding its presence in Austin, TX, and is seeking a Sales Associate to join its vibrant team. This role focuses on delivering exceptional customer experiences by acting as a brand representative and providing personalized service. You will engage with customers, utilize technology for seamless shopping experiences, and contribute positively to team dynamics. The company offers a supportive environment where your contributions are valued, and you can grow your career while enjoying comprehensive perks and benefits. If you are passionate about retail and eager to be part of a dynamic team, this opportunity is for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Retirement Savings

Qualifications

• Passion for the Urban Outfitters brand and customer service experience.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Act as a brand representative and provide personalized customer experiences.
• Collaborate with peers and maintain operational standards.

Skills

Customer Service

Team Player

Communication Skills

Flexibility

Tools

MPOS

POS

Job description

Location

This position is located at 3409 ESPERANZA CROSSING, Austin, Texas, 78758 United States

Role Summary

Urban Outfitters is growing and opening a new location at The Domain Austin, TX! We are looking for a Sales Associate to join this team. Interested? Apply now!

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UObrand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay Range

Starting from USD $12.65/Hr.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment.