Retail Sales Associate (Outfitter)

Fleet Feet Sports; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Fleet Feet Sports seeks passionate individuals for the role of 'Outfitter' in Austin, Texas. In this position, you will create memorable customer experiences by providing personalized service, recommending products, and supporting community events. Join a team-oriented culture committed to growth and authentic engagement.

Benefits

401(k) with 4% Company Match

Exclusive Discounts

Community Engagement Opportunities

Comprehensive Benefits Package

Qualifications

• Customer-facing experience preferred.
• Positive, proactive attitude.
• Ability to lift and carry up to 25 lbs.

Responsibilities

• Deliver personalized service to customers.
• Recommend and fit footwear and gear.
• Support events and build community.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Our Company

We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview:

We’re looking for passionate individuals to join us as Outfitters, the heart and “sole” of our brand experience.

Step into your next career with Fleet Feet! Apply today and help us change lives one stride at a time.

What You'll Do:

As an Outfitter, you'll create memorable, impactful customer experiences by:

• Delivering personalized service to help customers reach their fitness goals.

• Recommending and fitting footwear, apparel, and gear tailored to individual needs.

• Creating a welcoming and inclusive in-store environment.

• Building meaningful relationships with customers, teammates, and vendor partners.

• Staying current on product features, benefits, and trends.

• Supporting events, group runs, and training programs that build community.

• Contributing to store goals and supporting operations like merchandising and inventory.

What We're Looking For:

• Passionate, positive, and proactive.

• Flexible and available to work days, evenings, weekends, and holidays.

• Experienced in customer-facing roles (preferred).

• Excellent communicators and standout colleagues.

• Motivated to learn, adapt, and go the extra mile.

• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Why You'll Love It Here:

• Meaningful Work: Help people move with purpose and make a positive impact on your community.

• Growth Opportunities: We’re committed to your personal and professional development with robust training, career paths, and advancement opportunities.

• Team-Centric Culture: Join a passionate, supportive group that thrives on collaboration, celebrates wins together, and lives our values in every stride.

• Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings.

Benefits:

"Great People Deserve Great Perks/Benefits"

• 401(k) with 4% Company Match:Available to employees aged 21+ at company-owned stores.

• Exclusive Discounts:Enjoy discounts on industry-leading products and specialized training programs.

• Community Engagement:Get involved in local outreach and service initiatives that align with our purpose-driven mission.

• Comprehensive Benefits Package:For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Guide for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.