Urban Outfitters Brand Ambassador

Urban Outfitters; Frisco (TX); On-site; USD 12,785 - 18,210; Part time

Benefits offered by this job

Team celebrates individuality

Flexible scheduling

Employee discount on UO products

Growth opportunities within the brand

Hands-on experience with fashion and >

Job summary

Urban Outfitters in Frisco, Texas is seeking Brand Ambassadors to bring the store to life through real connections, personal style, and a love for pop culture. You’ll help customers create an engaging shopping experience that feels authentic, fun, and uniquely UO.

Responsibilities include engaging conversations with customers, staying informed about product drops and promotions, and helping with in-store merchandising to keep displays fresh and on-brand. Retail experience is a plus.

Qualifications

• Passion for Urban Outfitters and its brand experience.
• Ability to express personal style with confidence.
• Enjoy helping others and connecting with customers.
• Team play and positive energy in a busy store.
• Availability for nights, weekends, and holidays.
• Retail or customer service background is a plus but not required.

Responsibilities

• Bring the Brand to Life: show individuality, stay updated on product drops and trends.
• Create the Energy on the Salesfloor: engage customers with authentic conversations.
• Make Shopping Seamless: maintain organized, on-brand displays and restock as needed.
• Use in-store tech to support shopping in-store or online.
• Stay Curious + Flexible: adapt to daily store needs and learn new tasks.
• Work as a Team: support colleagues and maintain a positive store environment.

Skills

Genuine love for UO

Personal style expression

People-first mindset

Collaborative attitude

Flexible scheduling

Retail or customer service experience

Job description

Location

This position is located at 2601 Preston Rd, Frisco, Texas, 75034 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to Life Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the Salesfloor Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping Seamless Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + Flexible Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a Team Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energyComfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands‑on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $11.25 - USD $11.25 /Hr.