Urban Outfitters Brand Ambassador

Urban Outfitters; Spring (TX); On-site; USD 12,000 - 17,000; Part time

Benefits offered by this job

Employee discounts

Flexible scheduling

Growth opportunities

Hands-on fashion experience

Job summary

Urban Outfitters in Spring, Texas, is hiring Brand Ambassadors to bring the store experience to life. You’ll connect with customers through personal style, product knowledge, and genuine enthusiasm for fashion and pop culture.

This role emphasizes a friendly, energetic presence that helps customers shop in-store and online. The position offers flexible scheduling, employee discounts on UO products, and opportunities to grow with the brand.

Qualifications

• Experience in retail or customer service is a plus, but not required.
• Confidence in expressing personal style and creativity.
• A genuine love for Urban Outfitters and its brand.

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective are what make the UO experience different.
• Create the Energy on the Salesfloor: engage customers with authentic conversations and promote exclusive drops.
• Make Shopping Seamless: keep the space organized, restock, and style displays so it feels on-brand.
• Use in-store tech to support customers’ shopping choices—online or in-store.
• Stay Curious + Flexible: be open to trying new things and learning as you go.
• Work as a Team: support your team and contribute to a positive store environment.

Skills

Customer service

People-first mindset

Team collaboration

Energetic & friendly

Adaptability

Job description

Location

This position is located at 1201 Lake Woodlands Dr., Spring, Texas, 77380 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to LifeShow up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

USD $10.72 - USD $10.72 /Hr.