Urban Engagement Specialist

null; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

The Urban League of Metropolitan St. Louis is seeking a highly motivated Urban Engagement Specialist for our Serving Our Streets Program within the Public Safety Division.

The role focuses on boots-on-the-ground outreach, canvassing target areas, and building relationships within each household to identify needs and connect residents to appropriate services. The ideal candidate will engage residents, monitor families in target neighborhoods, and coordinate with a Conflict Mediation Specialist or

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of the local areas (Kingsway East, Jeff Vanderlou, Hyde Park) preferred.
• Valid Missouri driver's license, insurance, and a good driving record.
• Dependable and reliable transportation required.

Responsibilities

• Engage targeted residents
• Build relationships for individual progress
• Closely monitor and support the families who live in the target neighborhoods
• Establish presence in problematic areas
• Conduct home visits
• Conduct household assessments
• Refer conflicts to a Conflict Mediation Specialist
• Refer individuals in need of services to a Case Management Specialist
• Maintain log documenting all services and products provided
• Participate in all required meetings and trainings
• Attend community events/activities as needed

Skills

Verbal communication

Written communication

Job description

The Urban League of Metropolitan St. Louis, the leading champion of empowerment and opportunity for African Americans and others throughout the region in securing economic self-reliance, social equality, and civil rights, is seeking a highly motivated community-focused individual to work as an Urban Engagement Specialist for our Serving Our Streets Program within the Public Safety Division.

The Urban Engagement Specialists are boots-on-the-ground experts who are familiar with the neighborhoods served. Their focus is to knock on every door within the target area and build relationships within every household.

The Urban Engagement Specialist will canvas high-traffic spaces and rely on neighborhood relationships to identify conflict with a trajectory towards gun violence and refer individuals in need of services to either a Conflict Mediation Specialist or Case Management Specialist, as appropriate.

Duties and Responsibilities

• Engage targeted residents
• Build relationships for individual progress
• Closely monitor and support the families who live in the target neighborhoods
• Establish presence in problematic areas
• Conduct home visits
• Conduct household assessments
• Refer conflicts to a Conflict Mediation Specialist
• Refer individuals in need of services to a Case Management Specialist
• Maintain log documenting all services and products provided
• Participating in all required meetings and trainings
• Attending community events/activities as needed

The ideal candidate must have

• Excellent verbal and written communication skills
• Demonstrate tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature
• Knowledge of the Kingsway East, Jeff Vanderlou, and Hyde Park areas are preferred
• Valid Missouri driver's license, insurance, and a good driving record
• Dependable and reliable transportation is required

We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.