Uptown- Shift lead

Clean Juice | Charlotte; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Clean Juice | Charlotte is seeking a Shift Leader to manage daily store operations, train team members, and act as the on-duty manager during shifts. You will ensure a high-quality product and an exceptional guest experience while maintaining efficiency in opening and closing procedures.

The role emphasizes leadership, accountability, and adherence to Clean Juice standards, with opportunities for advancement based on performance.

Qualifications

• Experience in retail/food service preferred.
• Ability to train and supervise staff.
• Strong guest-centric approach.

Responsibilities

• Train, direct, and assist employees and oversee store operations.
• Act as manager on duty during shifts and ensure guest experience is exceptional.
• Open and close the store efficiently and handle daily tasks.
• Ensure daily sales goals and labor are managed.
• Maintain organized daily forms and clean work environment.
• Handle refunds, gift cards, payouts, and other POS tasks.
• Adhere to health, safety, and cleanliness standards.

Skills

Leadership

Customer service

Communication

Proactive

Tools

POS System

Cash Handling

Job description

Grateful. Positive. Significant. Excellent. Respectful. Grinder. Transparent. Chaotic. Graceful. Growing.

"Knowing that every good and perfect gift is from above, we take this journey seriously and will work tirelessly to serve the most premier product to the communities that Clean Juice is placed in."

At Clean Juice®, we all believe wholeheartedly in a HEALTHY BODY & STRONG SPIRIT, and aim to provide the opportunity to use Clean Juice® to apply this to your everyday life.

Do you see yourself in the words above? That is the summary of the ten core values on which our company is founded. We are looking to expand our team by finding exceptional people that fall in line with our beliefs, standards, and culture. This means that we are looking for hard working professionals to grow the Clean Juice brand to one of the most premier and well known in the world, while maintaining the highest standards in our people, products, and processes.

Job Summary:

The Shift Leader is responsible for training, directing, and assisting employees and for the overall operation of the store.

These are the store's most capable Juiceristas.

They are the acting manager on duty during their shifts.

Shift Leaders oversee that we deliver a quality product while delivering an exceptional guest experience.

Shift Leaders are efficient in opening and closing the business. They are empowered to make decisions and answer all guests' questions.

Shift Leaders:

• Take initiative and are proactive in completing and delegating store tasks
• Key holders of the store
• Scheduled for opening and/or closing shifts
• Can hold the team accountable to keep up with Clean Juice standards and procedures
• Are eligible for promotions for management positions

Responsibilities:

• Work constantly to uphold Clean Juice's 10 core values
• Deliver an exceptional guest experience and ensure all team members do the same
• Oversee that we deliver a quality product in a timely fashion.
• Resolve complaints and troubleshoot problems when the GM or AM aren't present
• Be efficient in both opening and closing the business
• Manage daily sales goals and labor
• Keep organized books with necessary daily forms
• Be efficient in all POS tasks such as issuing refunds, gift cards, pay-outs, etc.
• Maintain a clean work environment
• Ensure daily tasks are completed before the end of each shift
• Ensure the store is in pristine condition at the end of each shift
• Handle cleanse orders and cleanse binder/calendar
• Be efficient in accepting orders, writing checks, filing invoices, etc.
• Adhere to company standards, including personal hygiene and appearance
• Adhere to health and safety standards when handling food

Qualifications:

• Be able to work in a standing position for long periods of time
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds

All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.