Shift Supervisor -Chicago

JOE & THE JUICE; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Joe & The Juice in Chicago is seeking a Shift Supervisor to help run daily operations, lead the team on the floor, and ensure a vibrant store vibe that aligns with our people-first culture. You will oversee staff, train juniors, and maintain high standards of service while keeping cool under pressure.

This role offers growth across our international network and opportunities to develop leadership skills. If you love fast-paced service, music, and turning a job into a lifestyle, this position can

Qualifications

• 1–2 years of supervisory or team-lead experience.
• Strong organizational and communication skills.
• Ability to stay calm and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive mindset and guest-first approach.

Responsibilities

• Daily Operations: ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Organizational skills

Communication skills

Leadership under pressure

People development

Job description

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Our Process

We offer you an AI-powered chat interview within seconds from your finalized application. When you have completed your first interview, you can kick back and relax. We will reach out with next steps.

Joe & The Juice: A Blend of Opportunities

At Joe & The Juice, we believe in creating a vibrant mix of passion, purpose, and possibilities. Here, your career, growth, and connections come together to form something extraordinary. So, what are you waiting for?

What’s in it for you?

We’ll fill your toolbox with skills and experiences that are useful now and valuable for the future. Every day is an invitation to learn something new and step closer to your ambitions.

Shift Supervisor at Joe & The Juice helps keep the heartbeat of the store alive. You're not just leading the shift - you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.

KEY RESPONSIBILITIES - What You’ll Do

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

KEY QUALIFICATIONS - What experience you’ll add to the team

• 1-2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive