Shift Supervisor - Costa Mesa

JOE & THE JUICE; Costa Mesa (CA); On-site; USD 25,651 - 36,533; Part time

Benefits offered by this job

Employee Discount

Health Insurance

New Parent Leave

Free coffee

Job summary

JOE & THE JUICE in Costa Mesa is seeking a Shift Supervisor who will lead the store operations and enhance the guest experience. You'll support the management team and keep the store running smoothly with your leadership skills and passion for customer service.

With a focus on team training and sales performance, you will guide the juicers to excel while ensuring the store maintains its high standards. A strong organizational and proactive approach will set you up for success in this vibrant environment.

Qualifications

• 1–2 years of experience in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.

Responsibilities

• Ensure Daily Concept Workflow (DCWF) is followed with precision.
• Supervise and delegate daily checklists for cleanliness and standards.
• Support new juicers through knowledge, training, and validation.

Skills

Organizational skills

Communication skills

Ability to lead under pressure

Passion for people and service

Team-first mindset

Job description

JOB SUMMARY – What It’s All About

Position title: Shift Supervisor

Reports to: Store Manager

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well‑oiled machine while helping juicers grow and shine.

KEY RESPONSIBILITIES – What You’ll Do

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task‑monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

KEY QUALIFICATIONS – What experience you’ll add to the team

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands‑on approach with a team‑first mindset

THE JUICE – Overview Of Your Benefits And Perks

• Employee Discount
• $22.57 hourly plus tips
• Health Insurance
• New Parent Leave
• Free coffee

PHYSICAL REQUIREMENTS

• Must be able to stand for long periods of time.
• Must be able to lift between 50 and 60 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.