Upstream Account Manager

Automation-X; Odessa (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP

Job summary

Automation-X is seeking an Account Manager in Texas to drive direct sales and deliver strong customer service, focusing on new client growth and regional market share.

You will perform customer visits, phone and email outreach, maintain CRM records, and collaborate with the regional sales team to meet sales goals. This role includes travel for in-person meetings and a hybrid office/remote work setup. Employees share in ownership through the ESOP program.

Qualifications

• High School Diploma required.
• Experience in sales and customer service.
• Ability to build and maintain customer relationships.
• Proven communication and negotiation skills.

Responsibilities

• Know Automation-X’s products and solutions.
• Deliver and exceed sales targets.
• Build Sales Pipeline and regional market share.
• Travel to meet customers for face-to-face meetings.
• Enter customer interactions into CRM.
• Collaborate with regional sales team on account strategies.
• Maintain customer satisfaction of Automation-X’s products and solutions.

Skills

CRM proficiency

Sales experience

Customer relationship management

Communication skills

Cold calling

Education

High School Diploma

Tools

CRM systems

MS Office

Job description

The Account Manager is accountable for direct sales and customer service support to Automation-X’s customers with a focus on new customer growth and increasing regional market share. This position is responsible for customer-facing visits, phone, email and customer cold calling. The Account Manager works with customers in all areas of their operations from both field and corporate office to deliver Automation-X’s products and solutions, ensuring sales goals are achieved. The Account Manager reports to the Director, National Sales.

As an employee of Automation-X, the Account Manager is an employee owner in the Employee Stock Ownership Plan (ESOP). Automation-X is proud to be 100% employee owned, and we depend on each of our owners to drive company value through an unwavering commitment to ownership in their work each day.

Essential Job Duties and Responsibilities

• Knowledge of Automation-X’s products and solutions
• Ability to multi-task, prioritize and manage time effectively
• Deliver and exceed sales targets
• Build Sales Pipeline
• Build Regional market share
• Attract & Maintain Key Customers
• Detailed knowledge of Automation-X’s products and solutions
• Timely reporting of customer meetings, conference calls and expenses
• External & Internal correspondence
• Customer relationship building
• Retention and growth of existing customers
• Travel to meet customers for face-to-face meetings
• Enter customer interactions into CRM
• Collaboration with regional sales team on account strategies
• Maintaining and enhancing customer satisfaction of Automation-X’s products and solutions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Education and Experience Requirements

• Minimum of High School Diploma Required

Preferred Skills and Abilities

• Takes pride in exceeding customer needs and Automation-X goals & KPI’s
• Strong attention to detail to ensure we are providing our customers with the correct automation solutions
• Excellent customer relations skills to work proactively with customers and other team members
• Solid verbal and written communication skills
• Strong computer skills including MS Word, Excel, Outlook and CRM systems
• Ability to represent Automation-X with professionalism and build strong relationships with our customers
• Oil & Gas Automation experience preferred
• Understanding of power, communication and measurement. Control and electrical aspects of wellhead products a plus
• Work with internal departments to ensure customer engagement and customer satisfaction

Working Conditions and Physical Demands

The Account Manager role is a hybrid position that operates in a professional office environment and remote environment.